Problem with premium pckg

Discus and support Problem with premium pckg in XBoX Games and Apps to solve the problem; My premium pckg expired sooner than it was supposed to, when I play the game on my iPhone. When I use my windows 10 computer, everything is fine. How... Discussion in 'XBoX Games and Apps' started by ingeniusone76, Jan 14, 2017.

  1. ingeniusone76
    ingeniusone76 Guest

    Problem with premium pckg


    My premium pckg expired sooner than it was supposed to, when I play the game on my iPhone. When I use my windows 10 computer, everything is fine. How do I fix this?

    :)
     
    ingeniusone76, Jan 14, 2017
    #1
  2. Miss Ghidorah
    Miss Ghidorah Guest
    problem with premium subscription

    Hey there Muddylady -

    Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with account and billing issues here on the public facing forums. You will need to speak directly with phone
    or chat support     for further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. Problem with premium pckg :)
     
    Miss Ghidorah, Jan 14, 2017
    #2
  3. Muddylady
    Muddylady Guest
    problem with premium subscription

    in the middle of my challenges, I suddenly started getting ads again in Jigsaw. I clicked to upgrade and saw that I am paid through March 1 2017 so why have the ads come back?????
     
    Muddylady, Jan 14, 2017
    #3
  4. ReposefulAsp057 Win User

    Won't unlock next puzzle...

    I bought premium thinking that would solve the problem...now I own a premium pile of !@$%^*&^%%&!!!!!
  5. Gr33nD0ct0R Win User

    yet again xbox live is down

    paying premium subs should give us premium service. this problem is as clockwork as my lunch, sort your *** out microsoft!
  6. PARESIS Win User

    Age Of Empires Premium Content Error

    Similar problem. I bought the premium civ, and it downloaded ok. But when I played, it didn't let me access the premium content. It prompted me to BUY A PREMIUM CIV.. At the in game store, it says that I purchased the greek civ already.....?
  7. ColdNine9481605 Win User

    Problem with Microsoft Solitaire Collection

    Yep. I just bought the premium edition and it works just fine. Its the ads that are causing the problem. Microsoft just wants you to buy the premium edition.
  8. EU Spiggy47 Win User

    Battlefield 4 Premium problems.

    Same here.

    Actually, it's a problem on Microsoft's end, as I bought it on the market place. It is a known issue for players who bought BF4 premium edition, instead of BF4 then the Premium pass (separately).

    Battlelog doesn't recognize us as premium member, and it's essentially because of Microsoft.
Thema:

Problem with premium pckg

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