problem with parent control

I am an adult and i have problem with parent control. I play forza horizon 4 on my pc. When i go to tunnings it shows to turn off parent control to access it in xbox live. I dont know where to find it.

:)

 

quitar control parental [Remove parental control]

problema como quitar control parental

[Translation]

Problem removing parental control

 

Control parental

Hello good evening I HAVE A PROBLEM WITH MY XBOX 360. WITH PARENTAL CONTROL. My parents forgot the password of the parental control and while I can not play xbox live

 

Try heading to account.microsoft.com -> family -> manage permissions

 

go to family settings via microsoft.com

 

Hey Mateus thanks for taking the time to bring this issue to us!

We have encountered this issue before and what we found as a work around was to
Create a new Microsoft account and add the existing account to a Microsoft Family. Once that is done make the original account the parent and go to the

Xbox privacy page and change the settings to adult from there. Give it a shot and let us know if we can further assist in this or any other issue or inquiry!

 

yeah but there i have my account and i can;t edit my account if i am an adult

 

Hey Mateus,

We would like to add that if this doesn't help we suggest to
Request a Callback from one of our Xbox Support Specialists so we can better assist with this step by step style since we understand this might be a bit confusing. Give it a shot and let us know how it goes!