Problem with my xbox live gold suscription

VictorVasquez81 · Apr 30, 2018

I can not play any game online because it asks for a subscription to xbox live gold, but, I do have an active subscription that expires in October of this year

The console recognizes the subscription and still does not let me play
Click to expand...

:)

Genjou3 · Apr 30, 2018

Error getting access ingame gold features with active suscription

Hello,

I have an active live gold suscription, 1 week ago.

I was playing to Destiny 2 gold suscription features like playing crucible or strike matchmaking but yesterday it appear disabled to me asking me to buy new gold suscription.

I already do this things with no solution:

- Reset my xbox

- Switch to another profile

- Reset my internet network

- Check my suscriptions on my xbox (seems ok)

- Check my suscriptions on xbox web (seems ok)

- Asked on reddit, discord, bungie forum, twitter ... and got no solution

Already have no solution and I think there is a problem with my account or something.

Could you please...

- ¿Check my xbox live gold suscription?

- ¿Check with Bungie that my account is fine?

LoZxGedeZ · Apr 30, 2018

HELP CHANGE REGION ACCOUNT FIRST EEUU AFTER CHANG URUGUAY MESSAGE NOT XBOX LIVE YOUR REGION URUGUAY

Hello i have a problem with migration account xbox 360 i have a suscription xbox live gold 12 month

first my account region is EEUU after i change uruguay mi suscription gold not found message in the xbox is xbox live not in your region uruguay. heeelp

Mister Cizl · May 1, 2018

Hey VictorVasquez81! For assistance with billing and subscription issues, please reach out to
support. Thanks!

majestik28

I have de same problem.... in my account i have suscription to xbox live but in the xbox one is not conected and he ask me about buy xbox live gold U___U

Chihuato27

I am unable to link through x box live despite my subscription being up to date. Any ideas how to resolve?

I got problems too. My xbox saids that my suscription is Being up to date too and i have 5 monts left of gold suscription.

Mister Cizl

Hey VictorVasquez81! For assistance with billing and subscription issues, please reach out to
support. Thanks!

ToniMozart

Okay thanks

So you say that if I stop paying Live suscription but another account in my home Xbox One starts playing it; in order for that account to play the Games with Gold I downloaded before, he needs to sign in with my account which does not have Live and also
sign in with his account whch has Gold suscription activated?

Ty for your time

Ricardo Lechuga

Hi Jess301! My name is Ricardo an independent advisor ready to help you with this situation!

You can change your suscription to Xbox live Gold or not have any suscription active as Fortnite is a free to play game so it doesn't require a suscription active, and you won't lose any content already available in your account

Problem with my xbox live gold suscription