Problem with my xbox live account

Discus and support Problem with my xbox live account in XBoX on Consoles to solve the problem; Hi everyone, yesterday I tried to play online with my live account, but it didn't work. So I entered my account on the PC to verify if my... Discussion in 'XBoX on Consoles' started by RiddlingCube920, Jun 1, 2017.

  1. Problem with my xbox live account


    Hi everyone,

    yesterday I tried to play online with my live account, but it didn't work.

    So I entered my account on the PC to verify if my subscription was paid, but I saw something strange: the name of my account was different. I checked the chronology of my payments and it resulted that I've never done any payment.

    The e-mail and my name are correct, but the player name is not mine.

    On the X-Box everything's alright (even my player name) but the live connection doesn't work. What the hell happened?

    Please help me to understand and to find a solution. Problem with my xbox live account :(

    :)
     
    RiddlingCube920, Jun 1, 2017
    #1
  2. Sharing gold membership between accounts on xbone

     
    LamaBraveheart, Jun 1, 2017
    #2
  3. Sharing gold membership between accounts on xbone

    Thanks I appreciate the help. I just rememebered the password for my old account from 360, but I wasn't paying another $50 for 2 gold accounts.
     
    guineapig4life, Jun 1, 2017
    #3
  4. Problem with my xbox live account

    (Infact I've never seen the player name "" before yesterday. Mine has always been "LightSet5")
     
    RiddlingCube920, Jun 1, 2017
    #4
  5. HOR53FR34K Win User

    Problem with Origin

    Like, my old EA- Account has the same Mail as my Live- ID to which my xbox live account is linked.

    May THIS cause the problem? But I don't see here the problem just to link my xbox live account to my origin- account!
  6. UnreadGull8 Win User

    Xbox Live Issues

    Hi i have problem because on my account where I have xbox live gold and xbox live without gold there seems to be a problem with signing in to xbox and I don't have Internet on those accounts whereas on my sisters account where she doesn't have xbox live
    there is no problem and Internet works fine. The error code is 8015820A
  7. WPAK Win User

    Problem with my Xbox Live Account

    Hi there,

    you will need to make other consoles forget your password. See the require password section on this link

    support.xbox.com/.../password-protect-account
    after that other consoles will require the new password to be entered
  8. Mister Gwyther Win User

    Problems with my Xbox Live account

    If you are suspended for payment issues, you will need to contact phone support (support.xbox.com/contact-us) to discuss options. How was your password changed and you don't know what it is?
    Did someone change it for you?
  9. Mister Revised Win User

    problem with my account xbox live

    Hey there, you will need to reach out to
    Epic support
    in order to sort out the account issue. This won't be something we can look into on our side.
Thema:

Problem with my xbox live account

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