Problem with my Account

tallorai · Nov 25, 2015

It keeps logging me in, telling me its time for "The Legal Stuff" and when i click next it says theres a problem with my account that I have to go online for but I can't find any problems!!

:)

iiBobbyyy x · Nov 25, 2015

Problem with my account.

I hve fixed this problem myself after hours of tedious work. Just shows how *** xbox support are. They didnt have a clue what they were doing once i told them and me (A 14 year old who DOSENT work for microsft) fixed my xbox myself

iiBobbyyy x · Nov 25, 2015

Problem with my account.

Ive tried that. Thanks for the reply anyway.

Alliance United · Nov 25, 2015

Hi,

Can you login to your Xbox Account on Xbox.com to see if you can accept the Xbox Live terms of Use. You should be prompted there using the same Microsoft Account you used for the Xbox App.

Also, can you login to account.live.com to ensure there is no problems that display needing you attention there.

XBLRewards8

Hello EmanueleL89,

We can only deposit Rewards Credits into a Microsoft payment instrument. Since you do not have any Microsoft payment accounts available, we cannot complete a deposit of Rewards Credits as currency. We cannot deposit into other payment instruments like paypal
or credit cards. This is outlined in the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

XBLRewards8

Hello Tenexus,

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

XBLRewards8

Hello Chief Gold Fin,

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

XBLRewards8

Hello Jramm2000,

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

CRracer 912

I hope they start getting to these. Seems there are several who received the email. I'd just as soon have my points transferred to Microsoft rewards

Problem with my Account