Problem with Microsoft Solitaire Collection

Discus and support Problem with Microsoft Solitaire Collection in XBoX Games and Apps to solve the problem; Hello. The Microsoft Solitaire collection blocked at the opening. The screen remains white. Can you solve the problem ? Thank's... Discussion in 'XBoX Games and Apps' started by CoyoteSole02, Jun 24, 2017.

  1. CoyoteSole02
    CoyoteSole02 Guest

    Problem with Microsoft Solitaire Collection


    Hello.

    The Microsoft Solitaire collection blocked at the opening.

    The screen remains white.

    Can you solve the problem ?

    Thank's

    :)
     
    CoyoteSole02, Jun 24, 2017
    #1
  2. Can't login to Xbox Live from Solitaire Collection

    Same problem here. Other Microsoft games like Microsoft Mahjong and Microsoft Sudoku work well. I also have no problem logging into Xbox live directly. The only problem is with Microsoft Solitaire Collection.

    I uninstalled Solitaire Collection and re-installed and run apps.diagcab, but it still will not sign in.
     
    Johannes Karanitsch, Jun 24, 2017
    #2
  3. Freecell has stopped recording wins but not losses

    Similar Problem on my Windows 8.1 Machine. For a few days Microsoft Solitaire Collection only stops recording stats for FreeCell and Pyramid on the Xbox Network.

    Reinstallation as described in the Microsoft Solitaire Collection FAQ has changed nothing.

    Microsoft Solitaire Collection Version is 2.3.1406.1149
     
    MrMarcoSchmidt, Jun 24, 2017
    #3
  4. Kate_733
    Kate_733 Guest

    Problem with Microsoft Solitaire Collection

    Have the same problem, get to the game screen and it is white, three icons in top right and Microsoft Solitaire Collection in plain black text top left, nothing else. Was only the odd game a week ago, now everyone. Rebooting no longer works.
     
    Kate_733, Jun 25, 2017
    #4
  5. Kate_733
    Kate_733 Guest
    check for updates, need a lot of available space
     
    Kate_733, Jun 25, 2017
    #5
  6. danielleWeb
    danielleWeb Guest
    I have exactly the same problem for 3 days

    Help please
     
    danielleWeb, Jun 29, 2017
    #6
  7. Like everyone else here I am having the same problem and it just started in the last 2 days. Yesterday just a couple of times, now all of the daily challenges are blank white screen with Microsoft Solitaire Collection in gray in the upper left corner, and
    the X - and box symbols in the upper tight corner.

    appears that several are having the problem but no one has the answer, It sure would be nice if someone from M'soft would read and give guidance as it appears that the problem is on their end!
     
    DavidVAndrews, Jun 29, 2017
    #7
  8. Problem with Microsoft Solitaire Collection

    Same problem here. It seems to be the ads not running. Guess they want to sell the premium addition.
     
    ColdNine9481605, Jul 1, 2017
    #8
  9. I'm having a problem also with Microsoft Solitaire collection. Game screen is white, has been going on for past two days
     
    StrivingChip86, Jul 1, 2017
    #9
  10. Yep. I just bought the premium edition and it works just fine. Its the ads that are causing the problem. Microsoft just wants you to buy the premium edition.
     
    ColdNine9481605, Jul 1, 2017
    #10
  11. Kate_733
    Kate_733 Guest
    check your updates, you will find they are failing. As for Premium, I thought about it but wasn't interested in paying for another game site that has great graphics but marginal delivery, this is only the most recent issue. I deleted the program and tried
    again, worked for a day. Dropped the other games that offer advancement daily for a fee.
     
    Kate_733, Jul 1, 2017
    #11
  12. stephiern
    stephiern Guest
    I am having same problem. Can't find any solution.
     
    stephiern, Jul 2, 2017
    #12
  13. Wilfred Mac
    Wilfred Mac Guest

    Problem with Microsoft Solitaire Collection

    Hi,

    There are a lot of possible reasons why the Microsoft Solitaire won't function properly. For us to properly assist you with this concern, we need to gather more information. Kindly answer the following questions.



    • When did the issue start?
    • Have you made any changes on your computer prior to this issue?
    • Are you experiencing the same issue with your other games?


    Meanwhile, we suggest that you run the troubleshooter for Windows apps through using this

    link
    . This can help diagnose and resolve issues for Microsoft products or third-party software that affects Microsoft products.
     
    Wilfred Mac, Jul 5, 2017
    #13
  14. Kate_733
    Kate_733 Guest
    The issue started when downloads failed . no changes to the computer and it appears the same is beginning with Microsoft Mahjong, slow loading, crashing etc. My other games from other sources are just fine.

    Updates have not downloaded since 05/23/2017

    • 2017-06 Cumulative Update for Windows 10 Version 1607 for x86-based Systems (KB4022715) - Error 0x8e5e03fb Troubleshooting solutions did not work, that's how I landed in the discussion.
     
    Kate_733, Jul 7, 2017
    #14
  15. Kate_733
    Kate_733 Guest
    The issue started when downloads failed . no changes to the computer and it appears the same is beginning with Microsoft Mahjong, slow loading, crashing etc. My other games from other sources are just fine.

    Updates have not downloaded since 05/23/2017

    • 2017-06 Cumulative Update for Windows 10 Version 1607 for x86-based Systems (KB4022715) - Error 0x8e5e03fb Trouble shooting had no effect.
     
    Kate_733, Jul 7, 2017
    #15
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Problem with Microsoft Solitaire Collection

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