Problem With Microsoft Mahjong Daily Challenge

Discus and support Problem With Microsoft Mahjong Daily Challenge in XBoX Games and Apps to solve the problem; Thank you all so much for your patience and understanding. As you know, we have been working as hard and as fast as we can to get this update out ASAP.... Discussion in 'XBoX Games and Apps' started by MS Win8 Games, Feb 5, 2014.

  1. Problem With Microsoft Mahjong Daily Challenge


    Thank you all so much for your patience and understanding. As you know, we have been working as hard and as fast as we can to get this update out ASAP. It looks like the wait will be over soon. Though I don't have a definitive date, we are pushing really
    hard to get it out by the beginning of next week.
     
    MS Win8 Games, Feb 21, 2014
    #31
  2. jmoriweb
    jmoriweb Guest
    I have been having the same problem for weeks. Tried everything Microsoft suggested (running Windows 8) and still the same problem. Can only play 2 challenges per day. Very annoying and losing interest in the game.
     
    jmoriweb, Feb 21, 2014
    #32
  3. JanReynolds
    JanReynolds Guest
    Is there any news on a fix for Windows 8 yet? I have been having problems since early Feb and am tired of seeing the spinning tile ad nauseum. Any chance of an update on where the fix is, or whether a fix is even possible?
     
    JanReynolds, Feb 22, 2014
    #33
  4. Problem With Microsoft Mahjong Daily Challenge

    You've locked the main thread Problem With Microsoft Mahjong Daily Challenge :(

    Anyway - I hope you see this here. Would it be at least possible to reduce the number of coins needed to get the 'gold' award? It would make me feel a little better if at least I could be recognised for winning as many games as I could - even if it's not
    three every day.

    And if you do ever find who forgot a semi colon in some important bit of code buried in the depths of the game somewhere, blow them a raspberry from me! Problem With Microsoft Mahjong Daily Challenge ;) Problem With Microsoft Mahjong Daily Challenge :D
     
    StartedClover16, Feb 22, 2014
    #34
  5. A fix is possible, a fix is on the way and it should be out by the beginning of this week. Just to reiterate what the problem was- the Daily Challenges for February were designed using new tile configurations. Unfortunately, those new tile configurations
    did not get released before the beginning of February as planned. So the team worked hard to get those new tile maps out ASAP and as soon as they went live, the Daily Challenges got fixed. Unfortunately, we discovered after we pushed the update that those
    new tile designs, etc. were only pushed out to 8.1. We've been working super hard since we realized that to make sure those new puzzles get released to 8.0 in order for our loyal 8.0 fans to complete their challenges.

    Unfortunately I had to lock the main thread due to some users who were spamming it. Problem With Microsoft Mahjong Daily Challenge :(
     
    MS Win8 Games, Feb 23, 2014
    #35
  6. WoWAimz
    WoWAimz Guest
    Thank you MS Win8 Games for the update. I know it's been very frustrating for everyone involved (users, techs, moderators, etc). I have been checking almost daily to see if a fix has been found only to finding mostly extremely angry posters. I'm really
    in awe at how many impatient angry people there are in the world. People who lack the understanding that '***' happens and 'demand' that their needs be met or they will go else where. I've seen you take a beating from some as though it's your fault this is
    all happening.

    I would like to thank you for the great work you do and the time you have put into helping narrow down the problem and dealing with the chaos. You're awesome!! Don't let the haters convince you otherwise Problem With Microsoft Mahjong Daily Challenge :)
     
    WoWAimz, Feb 23, 2014
    #36
  7. iambcdrom
    iambcdrom Guest
    The update is now up and is working fine for playing past games on Windows 8. History is still not loading. Glad I can play.
     
    iambcdrom, Feb 25, 2014
    #37
  8. Problem With Microsoft Mahjong Daily Challenge

    @RM Red Dragon - Thank you so much for the kind words. They really mean a lot to me! Problem With Microsoft Mahjong Daily Challenge :)

    @bcdrom - Hrm, I will ask the team about it and see why the history isn't loading as we thought that bug was fixed.
     
    MS Win8 Games, Feb 25, 2014
    #38
  9. Robbie2you
    Robbie2you Guest
    I want to thank the tech team for their work on getting this fixed. Was able to play all the games today and am now caught up. Thank you again!!
     
    Robbie2you, Feb 25, 2014
    #39
  10. iambcdrom
    iambcdrom Guest
    Thanks for the reply Helen. Just tried History in Solitaire and it is not loading for me either. Not in a panic over this, just wanted to let you know and see if others are having this happen.
     
    iambcdrom, Feb 26, 2014
    #40
  11. Thanks for the heads-up! I've reported it and we should see this resolved soon.
     
    MS Win8 Games, Feb 28, 2014
    #41
  12. Kostas0
    Kostas0 Guest
    I have the exact same problem with a ton of other apps (all apps that use COM, it seems...).

    My Win10 system is upgraded from Win7 and is totally up to date (both Windows and my drivers, all to the latest version and I even have my system files checked).

    Initially, I thought that half of the apps in the store were sh*t and that UWP was a **** technology.

    But looking at the not-bad comments in the app reviews, I got curious and looked the logs in the event viewer.

    Here is just one of them, which I installed and then uninstalled after my (unreasonably huge) patience run low with it, seeing it crash before it even start, one time after the other:

    What the heck is going on here?

    Since other users don't see this, I would guess that something is different on my system, but I have run the verification tool many times and my system is fine.

    Also, Win10 is supposed to be gathering tons of error logs for MS to digest and make improvements.

    I have been getting these errors for ever.

    Why there is no fix yet?
     
    Kostas0, Nov 1, 2018
    #42
  13. TexasMedic Win User

    Daily Challenges not downloading

    Update to this thread. Now, I'm also unable to access Daily Challenges in Microsoft Mahjong. The error message was:

    There was a problem downloading Daily Challenge data. Please refer to error code: 016000
  14. WonkierCoot378 Win User

    sign in problem

    I have not been able to sign in to do the daily challenges in Microsoft Mahjong or Taptiles. Does anyone know what the problem is?
  15. Yoowee2 Win User

    Microsoft solitaire access problems

    Me too. Tried helpline - no use. No problem with the Mahjong and Minesweeper daily challenges.
  16. IlonaKresse Win User

    Microsoft Mahjong error code000020

    There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ and refer to error code 000020. This was just when attempting to open Daily Challenges. Any info would be appreciated.
    Info not covered in FAQ.
  17. IlonaKresse Win User

    Microsoft Mahjong error code000020

    There was a problem downloading game data for Microsoft Mahjong. Please check the Microsoft Mahjong FAQ and refer to error code 000020. This was just when attempting to open Daily Challenges. Any info would be appreciated.
    Info not covered in FAQ.
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Problem With Microsoft Mahjong Daily Challenge

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