Problem with Microsoft Account

Recently I changed my Microsoft Account that was linked with my gamertag because the old one had an outdated email address. I simply just made a new Account with my new email and then followed these steps.

Error 0x8015402d | Microsoft Account Error | Xbox 360 Error

Everything went good and I did it successfully, but it caused some problems. My new account is linked with my gamertag fine, but it hasn't unlinked with my old one. I am still able to sign into xbox.com with my old email and password and it is still linked
with my gamertag. It also has caused a problem when I click on my account with both. I get an error saying "Uh oh... that shouldn't have happened. It appears you've found a glitch in the system." Lastly when I am signed in on my xbox 360
it still displays my old email address in the top right corner on the dashboard. Anyone have any ideas? I am thinking I should just close my old account, but I don't want that to cause more problems.

:)

 

Microsoft Account Verification Problem

Sorted now I think*Clap :clap:

 

Microsoft Account Verification Problem

Maybe just a temp glitch in their system? I've never had any problems in the past doing it.

Glad it's sorted now though!

 

Hey mate, I wouldn't close the old account just in case everything hasn't gone right and you actually haven't associated the new email address and you lose access to the account altogether.

What made you believe it was successful? Do you have a confirmation email to the new email address at all? Also can you sign it to the website etc. with the new email address and password?

Did you also re-download your account on the console once making the changes? This could sync up the changes:

support.xbox.com/.../profile-move-delete

If there is truly two email accounts on the one gamertag (which is meant to be impossible), you should definitely contact Xbox phone support to have them investigate:
support.xbox.com/contact-us