Problem with Live and buying games

Discus and support Problem with Live and buying games in XBoX on Consoles to solve the problem; Hello Ive purchased a 3 month gold membership but its not letting me activate it to my account. What's the problem? 59b30aec-9b85-4b97-bfee-29f0e9d85f9d Discussion in 'XBoX on Consoles' started by DGreatness21, May 11, 2017.

  1. DGreatness21
    DGreatness21 Guest

    Problem with Live and buying games


    Hello Ive purchased a 3 month gold membership but its not letting me activate it to my account. What's the problem?

    :)
     
    DGreatness21, May 11, 2017
    #1
  2. DoubleUp Exile
    DoubleUp Exile Guest
    Problem with buying xbox live

    Hi, I have not used xbox live in a while and upon logging in to this site i had to verify my account but while doing this I see that the email connected as a (parent?) is not in use anymore and i request to change it. Now I cant buy xbox live for 1 month
    as it says i cant access a certain site until 25/5/17. Is there anythingg i can do to buy xbox live online?
     
    DoubleUp Exile, May 11, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    Problem with buying xbox live

    Hey there,

    Sorry to hear about the issue. If you are unable to sign-in until the 30-day wait has ended, there may not be a work around to add Xbox Live Gold to your account. If you are able to successfully sign-in on Xbox.com, you may have better results with an Xbox
    Live Gold prepaid code through the code redemption page.

    If you are unable to sign-in until the 30-day wait has concluded, unfortunately we do not have any additional recommendations to pass on. Hope this helps clear it up.
     
    Mister Beep, May 11, 2017
    #3
  4. ERICSSON999 Win User

    Kupovanie Členstva [Edit - Translation] - Purchasing Membership

    I tried BOTH renewing and buying Xbox live and Game pass Ultimate.I also pirchased a moth Xbox live Gift Card and when i type it in or tr buying Live or ultimate it says that:An error has occured.The problem is on our end (Microsoft's)
  5. Chillidoge69 Win User

    Problem with buying a game

    HI there :)

    try to clean the cache by holding the front button for 10 seconds when switch of the console...

    Then could you explain more, like how you're trying to pay your purchase?!? maybe is a problem of the card too...

    Bye
  6. CrazY1985 Win User

    problem buying a game

    contact official support for this question.

    They should be able to help..
  7. Smwutches Win User

    Game buying problem

    For billing issues, you'll want to contact support. http://support.xbox.com/contact-us
  8. MateusFontana Win User

    problems buying a game

    It's always a pleasure to be able to help. You are always welcome.

    Have a nice day too.
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Problem with Live and buying games

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