Problem with licence transfer

Discus and support Problem with licence transfer in XBoX on Consoles to solve the problem; Hi, i recently updated my xbox one (29th july 8am London time) and ever since my update my downloaded games that are free and paid wont work and said... Discussion in 'XBoX on Consoles' started by XxDemon ShepxX, Jul 28, 2017.

  1. Problem with licence transfer


    Hi, i recently updated my xbox one (29th july 8am London time) and ever since my update my downloaded games that are free and paid wont work and said 'please insert disc or buy at store' despite being free and digital. This has happened 3 times after 3 updates
    and the only way to fix was to go on to friend's account to set my xbox as his home(again). The problem with this is that it has used up all my tries(you only have 3) so after the next update ill be unable too play those games and he'll have no gold(due to
    agreement of me buying gold and some games and buying games). This renders most digital games unplayable. It also ruins the point of license transfers, what should i do? Could i atleast have my LT attempts back?

    Thanks

    :)
     
    XxDemon ShepxX, Jul 28, 2017
    #1
  2. Dlow128
    Dlow128 Guest
    Transfer data question.

    Hi, to transfer content licences associated with your console you must sign in to the console with the profile used to purchase the content. Once signed in go to Settings > account > billing options and select licence transfer following the on screen instructions to transfer the licences to the new console so other profiles can use the content. Content can not be transfered across profiles only across consoles - hope this helps
     
    Dlow128, Jul 28, 2017
    #2
  3. dandarex
    dandarex Guest
    Transfer Licence Problem

    Hello.

    I think I'm not the first one to ask but I couldn´t find any other posts on this topc. Sorry to ask again.

    I pressed Licence Transfer on my OLD console by accident. Now It seems that I can`t do another transfer for the next 4 month. But I`d like to use my accout (and the games I purchased) on my NEW consol. So, who can I adress to, to solve that issue?

    Thank you very much in advance,

    Daniel
     
    dandarex, Jul 28, 2017
    #3
  4. ngocphi
    ngocphi Guest

    Problem with licence transfer

    Nothing anyone can do

    One I don't think you fully understand what's going on

    You set your home console as his

    He set his home console as yours am i correct

    If so this is how it works

    Only home console let's you play everything offline

    You have to be connected to live on any other console including yours or you will have the said issue of not having your games

    Well if your account is gold and on his console what does it have to do with him having gold or not

    You share gold no matter what on home console which is his console

    Also why do you have to login his account if the content is yours?

    If you mean his content isn't working than that's a completely different thing

    Free games with gold only works if he has gold either by home gold etc

    Now those updates are usually a sign he is reassigning his home console you should probably talk to him

    It's not recommended what you are doing it was meant for family's not sharing with the neighborhood

    Ok so to your other problem

    From the sounds of it

    If he's roaming other then his console and setting other console as his you get an update to reflect that

    The home console isn't a toy

    He only has access to your content while in his console this includes gold

    If he roams home gold and console doesn't travel with him

    Same with his dlc he must use and be signed in online

    To use his content anywhere else.

    This doesn't apply games with gold as it requires a gold membership which he only has when on his console with your profile being on his gold

    And you can call supports but it's not.garenteed they will reset

    You should.be passcodinf your profiles
     
    ngocphi, Jul 29, 2017
    #4
  5. PhilipJWillis Win User

    Licence Transfer problem

    OK, thanks for the quick replies.

    I guess I will have to contact support (I live in the UK) as I don't want it to remain like this for 4 months!

    Thanks again.
  6. Smwutches Win User

    Licence Transfer problem

    You can try contacting support, but generally they will only do a manual transfer under certain circumstances so there is no guarantee they will do one. Otherwise you have to wait the 4 months until you can do a transfer again. 1-800-4my-xbox if you're in
    the US/Canada or support.xbox.com/contact-us
  7. AceRay96 Win User

    Licence Transfer Problems

    Mine is downloaded but when i go to the game the add ons arent present. this is my special in game armor for halo reach: my flaming helmet, recon helmet, elite armor and chest plate are all downloaded but when i go to play reach it isnt in the armory. help
    please.....
  8. mattcrowther Win User

    Licence Transfer Problems

    After I log into the console and click "Next" it tells me that it is already licenced, however disconnected from live I can still not access dlc and all xbla games are trials until I am logged in.

    I remember reading somewhere about a problem with consoles "thinking" they are the old one once stuff had been transfered using the hdd lead, just not sure how to convice it otherwise!
  9. Mister Gwyther Win User

    Licence Transfer Problems

    The transfer cable only transfers files. To do a license transfer, you would need to visit
    http://xbox.com/drm and follow the process there. You do need to be logged into LIVE on the destination console at least for the duration of the transfer, which only takes a few minutes.
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Problem with licence transfer

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