Problem with IR signal Xbox One S

Hey ! You can try the code: 2660 and see if helps. If that does not provide full functionality, you will need to contact Samsung for a better code. Thanks!

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Mister CiZl

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Hello CiZI. Yes I used the code 2660 and have confirmed this is the right code with Samsung. My audio receiver works fine because it accepts signals from its own remote and the SmartGlass app. Once again, the IR controls worked perfectly with the Kinect
on my original Xbox One so I am 100% positive the problem isn't my audio receiver.

Cortana can control the volume, but the mute and power commands do not work. I'm thinking this is a Xbox One S software problem of not sending the signals. Is there a difference between the IR blast on the One S and the IR blast on the Kinect? When I look
at the IR emitter on the One S it only blinks once when giving a command. I believe the Kinect gave out three blinks.

To further troubleshoot, I bought the official Xbox One IR extender. For whatever reason the Xbox One S is not sending a signal through the IR extender. The IR extended doesn't blink or show any signs of sending an infrared signal when plugged into the Xbox
One S jack.

I have tested all my troubleshooting on two different Xbox One S consoles. This is why I believe this is a software problem with the One S as opposed to a hardware one. I was part of the Preview program with my original Xbox One and after an update my Xbox
behaved in a similar way. A new update was soon after released and the problem was fixed.

Please let me know what you suggest to try next.

I haven't checked on the newer Xbox One models (i.e. the S and X models), but the original Xbox One had an IR extender plug on the backside, where you could connect an IR Extender, and run the cable inside a cabinet to control the devices that are otherwise
unreachable for the IR signal sent out by the IR blaster of the console or Kinect.

If your console has such an IR extender plug, you can simply use such an extender and route the cable for that extender from where your console is to near the IR receptor on your TV.

Do you have an original Xbox One, or a Xbox One S/X? If you have the original Xbox One (not the S or X) you will need to have Kinect in order to have the Xbox control your A/V equipment.

If you do have Kinect and/or a Xbox One S/X, make sure that the IR Blaster on the Kinect and the console aren't obstructed, and that the IR light can hit your equipment. If you have a home theater with dark walls, it might be that the IR signal can't be
reflected off the walls towards the A/V equipment.

And finally: The TV needs to be able to be controlled via Infrared remote controls. If you have a very modern TV with a Bluetooth remote, the Xbox can't control that. It has to be Infrared controlled.

I am wrestling with this exact problem. How do the Kinect bounce the IR signal back to the 360 to issue commands? I dont have an IR blaster...

Hello SparkierFlame54,

I have done some work in the past with IR codes and blasters. However, I have to ask a few questions. Are your expecting the same IR code to be transmitted on both blasters at the same time regardless of the IR codes need for the two devices? Do you have
an Xbox One or One S? If you have an One S, have you tried using the IR blaster on the front of the Xbox to see if IR bounce and scatter can control the two devices? If you have
Xbox One, do you have a Kinect, and have you tried the same IR bounce and scatter technique? With all that said, the answer to "splice in some more wire" is yes. If you make sure to maintain polarity, i.e. don't switch the wires, the only problem
you may have is some signal loss and a weaker output of the blasters.

Now, I can't recommend anything, but doing a quick search I was able to find an "Xbox One Ir Extender Blaster Cable (2 Head, 10 Foot)" at the Web site of a very famous online retailer....

Good luck and good gaming,

SA