Problem with gold account

Discus and support Problem with gold account in XBoX on Consoles to solve the problem; I have a gold account for 1 year, but recently I can't play anymore to overwatch. When I'm trying to connect on overwatch there is always an add to... Discussion in 'XBoX on Consoles' started by Ph03n1x Da5h, Jun 15, 2017.

  1. Ph03n1x Da5h
    Ph03n1x Da5h Guest

    Problem with gold account


    I have a gold account for 1 year, but recently I can't play anymore to overwatch. When I'm trying to connect on overwatch there is always an add to offer me to buy gold account. Everything else work.

    :)
     
    Ph03n1x Da5h, Jun 15, 2017
    #1
  2. deltaevo07
    deltaevo07 Guest
    problem with gold account

     
    deltaevo07, Jun 15, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    problem with gold account

    Hey there,

    This will be an issue you will want to reach out to our chat support team about as they will be able to have a look in your account. You can reach out to them through our
    Contact Us page.
     
    Mister Beep, Jun 15, 2017
    #3
  4. Mister Beep Win User

    problem with gold account

    Hey there,

    This will be an issue you will want to reach out to our chat support team about as they will be able to have a look in your account. You can reach out to them through our
    Contact Us page.
  5. M3tal Daz3 Win User

    problem with gold account

    To call support : http://bit.ly/2ee23wg
  6. JACZUPSKI Win User

    problem with gold account

    I have the same problem but of course live chat does not work properly.
  7. Bazajaytee Win User

    Xbox minecraft 2 player.

    Both accounts need to be GOLD accounts to play online. Is the second account GOLD or SILVER?

    In August, Microsoft discontinued the Family Gold accounts which seems to coincide with your problem.
  8. oOUTSIDERo62 Win User

    Can not connect to live!!

    Is that account having the problem the same one you used to post this question? If so, it shows that the account is a silver account and not a gold account. This is likely the problem you are having connecting. If you had a gold account, it is likely a billing
    issue.
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Problem with gold account

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