Problem with getting black screen when my console is on

Discus and support Problem with getting black screen when my console is on in XboX Insiders to solve the problem; When I was at the homescreen dashboard and my console was on I see the white Xbox button on my controller console indicating the console is on. but I’m... Discussion in 'XboX Insiders' started by /u/EmergedJokerd, Jun 14, 2019.

  1. Problem with getting black screen when my console is on


    When I was at the homescreen dashboard and my console was on I see the white Xbox button on my controller console indicating the console is on. but I’m seeing a black screen and I can’t even press the Xbox button on my controller to access the guide. the only troubleshooting step I can do to resolve this black screen issue is to press the Xbox button on the front of my console to turn it off. then when it’s off then I press the Xbox button on the front of my console to turn it back on then I wait to see if I still get a black screen this fixed the black screen issue temporarily is anyone else encountering this issue as well . and I now just reported this behaviour in the Xbox insider hub app via console.

    submitted by /u/EmergedJokerd
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    /u/EmergedJokerd, Jun 14, 2019
    #1
  2. 61590633-b111-4c2a-b Win User

    gave black screen after putting 120 hz

    then that's the problem if your tv doesn't support 120hz that's why you get a black screen and it doesn't work. The same happens to me with an old console I play my dad's ps3 sometimes it doesn't support 1080p only 720p. Basically the screen goes black when i try to change it to 1080p so kinda the same thing :)
  3. bustersnm Win User

    Console won't load past initial start up screen

    Does this work if it loads to a black screen only. On March 2nd I cold rebooted my console, due to lag on the tv side. When I turned it on the screen stays black. Light on console comes on and make the sound when power button is pressed. After that just
    a black screen.
  4. RickardBoo Win User

    Cannot play downloaded/installed games when connected to Xbox Live

    I have the same problem! Worked fine yesterday playing Halo 4 at 18.00. Tried to play at 23.00 and got the black screen when trying to play Halo 4 again. I tried again, and nothing... Installed the game to the harddrive (as I suspected the CD to be broken).
    Launched the game again, BLACK SCREEN.

    Now I suspected that it was the console that was *** up. I tried different games and I get black screen on everyone. Like other says; the console is freezing when trying to get to dashboard from the black screen so you need to shut down the 360 and start
    it up again. It does not matter which profile is logged in or if I am offline when trying to launch the game from the dashboard, it always gives the black screen!

    Only solution to get in to the game is to set the 360 to play CD when starting the console. However, I have a lot of downloaded games which I cant play now. Have someone find any solution?
  5. evan59 Win User

    Not allowing me to download games from Microsoft store / xbox app

    I too have this problem, also when starting xbox beta get the green screen and logo then black screen
  6. HarryMcIvor Win User

    UPDATE NEEDED

    I got this problem too, it wont let me even sign in most of the time but when it does my screen goes black and i have to restart my console again
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Problem with getting black screen when my console is on

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