problem with gems

Discus and support problem with gems in XBoX Rewards & Social to solve the problem; i have had xbox live gold for 6 consecutive months and i have not gotten any gems for it and it still has the active for 3 consecutive months mission... Discussion in 'XBoX Rewards & Social' started by TimeLord Prince, Dec 20, 2017.

  1. TimeLord Prince
    TimeLord Prince Guest

    problem with gems


    i have had xbox live gold for 6 consecutive months and i have not gotten any gems for it and it still has the active for 3 consecutive months mission

    :)
     
    TimeLord Prince, Dec 20, 2017
    #1
  2. SharperIsland65
    SharperIsland65 Guest
    problem with my gems

    you said i gt 263 and will get more when i spend 6 dollars the problem is that from november until now i should have got 384 points that you can see on my paymens
     
    SharperIsland65, Dec 20, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    problem with my gems

    Hello SharperIsland65,

    As mentioned in your previous posts, we see that your Gems from total spending is correct. As mentioned previously, we only award your Gems in groups of 10. We see that you have been awarded 260 Gems from your spending, out of 263.04 spending. As soon as
    you make a purchase of 6.96, you will receive another 10 Gems for your spending.
     
    XBLRewards8, Dec 20, 2017
    #3
  4. Smwutches
    Smwutches Guest

    problem with gems

    Since gems just started on October 1, it would be too early to receive the gems for that offer.
     
    Smwutches, Dec 20, 2017
    #4
  5. Smwutches Win User

    problem with gems

    Since gems just started on October 1, it would be too early to receive the gems for that offer.
  6. Puxo1105 Win User

    Cant Collect Gems after 1st Character.

    What level are you? Gems starting too drop like level15-20 if I remeber correctly.

    Maybe potion you pickup thats you think is gems?

    Odd problem if it is gems you can pickup but not showing in inventory? (or cant pickup at all), as I not heard about this problem before
  7. x DarkSou1 x Win User

    I dont get the items that i purchase

    Yeah i create a ticket before and i get the gems from 2 weeks but i dont get the gems but they say the problem is fixed
  8. Smwutches Win User

    Problem with myvip gems

    Credits are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. So they are
    scheduled to be deposited with the end of the month deposit which will take place on the 29th.
  9. XBLRewards8 Win User

    problem with my gems

    Hello SharperIsland65,

    As mentioned in your previous posts, we see that your Gems from total spending is correct. As mentioned previously, we only award your Gems in groups of 10. We see that you have been awarded 260 Gems from your spending, out of 263.04 spending. As soon as
    you make a purchase of 6.96, you will receive another 10 Gems for your spending.
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problem with gems

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