Problem with game statistics

1. Windows 8 Vers. 6.3 (Build 9600)
2. Acer Aspire Notebook
3. all the time
4. I noticed the problem with every game in the solitaire collection
5. In the beginning the games played/games won statistcs are counted correctly up to 5/5. After winning the sixth game the statistics show 7 games played/ 6 games won and keeps counting wrong with the next played and won games.
   

:)

 

Problem with Statistics

Hi - can anyone help me with the Spider game which is not showing my "best time" on the Statistics. Instead it just shows zero. This doesn't happen with my other games. I've tried deleting cache files and reinstalling. What is the likely
cause of this problem? Many thanks.

 

Microsoft Mahjong statistics

1. What version & build of Windows are you running?

Windows 8 version 6.2, build 9200
2.What is the make (who made it) & model (if you know it) of the device or devices you are using?
Asus Ultrabook
3. About how long ago did you start having this problem?
Since the reset statistics became available
4. Have you noticed this problem happening on any other games?
No.
5. Describe your problem. Please explain what happens from the time you launch the game until the problem happens.
The statistics will change itself and will not reflect the actual play. Even after resetting, the statistics will only be accurate for a while before it starts to go awry. For example, I never lose a game (the congratulations animation will always come
on at the end of the game) but the statistics will show I have lost some games. The more I play the more games I lose (even though I've won). And if I've played, for example, 10 games, the stats will show that I've played only 3 or 5 . No matter how many times
I reset the statistics, the same problem happens within a day.

1. Please post any other details or notes about your problem here:

This never happened with windows 7 mahjong. Statistics were always accurate. I love this game and take pride in winning each game. I want the stats to reflect an accurate record of my play.

 

Hello OrpheusRiese51,

We are aware of this issue and the dev team is currently working on a fix for it, which should be available with the next title update that comes out for the game.

We are sorry for any inconvenience this has caused,