Problem with game pass

Discus and support Problem with game pass in XBoX Games and Apps to solve the problem; So, i got 1year prepaid game pass ultimate that lasts till 26 jan 2024. i open my game pass games, and it asks me to sign in or renew the subscription.... Discussion in 'XBoX Games and Apps' started by ShivaSharma5, Oct 8, 2023.

  1. ShivaSharma5
    ShivaSharma5 Guest

    Problem with game pass


    So, i got 1year prepaid game pass ultimate that lasts till 26 jan 2024. i open my game pass games, and it asks me to sign in or renew the subscription.

    please help me solve this, im by no means buying more game pass and yes i have removed and readded my account

    :)
     
    ShivaSharma5, Oct 8, 2023
    #1
  2. PopFercho1230 Win User

    problem with game pass

    thanks for the information, you know when it will be solved ?
  3. XBF Paul M Win User

    Problem Game pass

    Hiya!

    Paul from The Xbox Forums Team here to assist with the issue, it looks like you're trying to pay for game pass but the payment method isn't a valid one. What I recommend doing is

    Contacting Customer Support     for further assistance on this issue. I hope this helps.

    Happy Gaming!

    Paul Xbox Forums Team!
  4. EeriestSafe65 Win User

    game pass problem

    Platené cez
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  5. NaZoooom Win User

    game pass problem

    Hi DarkestChunk773,

    These costs, were they added by Microsoft or your bank? When you look at your billing history via your Microsoft Account what figure do you see?

    It could be that you were charged fees by your bank which would be out of Microsofts Control.

    Hope this helps :)
  6. NaZoooom Win User

    Game pass problems :(

    Hi Le epic Kermit,

    MHW Iceborne is an expansion for the MHW game and requires the base game to play it.

    When you purchased Iceborne did you buy the edition that game with the base game? If not you will either have to buy MHW or subscribe to GamePass to enjoy the Iceborne expansion.

    Hope this helps.
Thema:

Problem with game pass

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