problem with game pass

Discus and support problem with game pass in XBoX Sales and Promo to solve the problem; My xbox game pass account has been renewed altomaticamente, and I am being charged. but I contracted the service in the promotion for limited time. I... Discussion in 'XBoX Sales and Promo' started by henriquesantos22, Nov 12, 2018.

  1. henriquesantos22
    henriquesantos22 Guest

    problem with game pass


    :)
     
    henriquesantos22, Nov 12, 2018
    #1
  2. cMonry
    cMonry Guest
    Game Pass Problem

    Try to reboot your Xbox and see if you have access to games, it sometimes happen that the console doesn't refresh subscription status. If this doesn't help then check your active subscriptions under your account web page. Last resort would be to chat to
    someone from MS and ask if they can verify your subscription status: Contact Us | Xbox Support
     
    cMonry, Nov 12, 2018
    #2
  3. BulletsJustice
    BulletsJustice Guest
    Game Pass Problem

    I have renewed my subscription to the game pass but have not yet subscribed

    I paid the subscription fee
     
    BulletsJustice, Nov 12, 2018
    #3
  4. Italo Aguiar
    Italo Aguiar Guest

    problem with game pass

    Hello, HenriqueSantos22,

    Something similar has happened to me. I paid 1 month for $ 1. The following month there was a new charge on my card.

    I canceled easily    , but had to keep this month because it had already been charged.

    Try contacting
    chat support     to help you.
     
    Italo Aguiar, Nov 12, 2018
    #4
  5. {Parity}
    {Parity} Guest
    {Parity}, Nov 12, 2018
    #5
  6. XBF Jeremy Z
    XBF Jeremy Z Guest
    XBF Jeremy Z, Nov 6, 2018
    #6
  7. PopFercho1230 Win User

    problem with game pass

    thanks for the information, you know when it will be solved ?
  8. XBF Paul M Win User

    Problem Game pass

    Hiya!

    Paul from The Xbox Forums Team here to assist with the issue, it looks like you're trying to pay for game pass but the payment method isn't a valid one. What I recommend doing is

    Contacting Customer Support     for further assistance on this issue. I hope this helps.

    Happy Gaming!

    Paul Xbox Forums Team!
  9. EeriestSafe65 Win User

    game pass problem

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  10. NaZoooom Win User

    game pass problem

    Hi DarkestChunk773,

    These costs, were they added by Microsoft or your bank? When you look at your billing history via your Microsoft Account what figure do you see?

    It could be that you were charged fees by your bank which would be out of Microsofts Control.

    Hope this helps :)
  11. NaZoooom Win User

    Game pass problems :(

    Hi Le epic Kermit,

    MHW Iceborne is an expansion for the MHW game and requires the base game to play it.

    When you purchased Iceborne did you buy the edition that game with the base game? If not you will either have to buy MHW or subscribe to GamePass to enjoy the Iceborne expansion.

    Hope this helps.
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