Problem with free digital copy of South Park: Stick of Truth

Pre-ordered South Park: The Fractured But Whole from XBox Live (digital standard version) which came out today. The game came with some bonus content as well as a free digital copy of South Park: The Stick of Truth. I already had a physical version of
Stick of Truth on my hard drive, but since I have the rights to the digital version, I uninstalled the physical version and downloaded the digital version (it appears automatically in my "Ready to Be Installed" section) so I wouldn't have to search for the
disc when I wanted to play.

After I downloaded the game, I fired it up to make sure it works, and I get the standard error message to insert the disc or buy the game from the store. Spent an hour with tech support and they had me try several things (uninstalling my gamer tag, clearing
the various caches, etc.) with no luck.

Anyone else have this problem or know how I can work around this issue. I still have the disc, so it's not a massive issue, but it is annoying...

:)

 

South park stick of truth code

Is xbox offering a free copy of South Park the stick of truth with the pre-order of the new South Park game?

 

South Park Fractured Butt Whole Issue

Hey there!

As mentioned on our
South Park: Fractured But Whole page, you will have access to South Park: The Stick of Truth at the release of Fractured But Whole if you pre-ordered. You can also find this info on the Xbox Store's description for the game as well. Hope this helps clear
it up!

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase
at the launch of South Park™: The Fractured But Whole™.

 

Hey there,

Are you able to download the Stick of Truth through this page here? Give that a shot and let us know if that page says 'Download'. If it does, click that download button and a different version may appear in your 'Ready to install'. Note that you must be
signed into the account that pre-ordered to have that option.

Keep us posted!

 

It worked when I tried it this way. To be honest, it might have worked before...the bundled game is alphabetized differently, so I may have simply been looking at the wrong version of the game. Could be entirely my fault. Thanks for your help...

Glenn

 

No worries, happy to hear you got it sorted!