Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

Discus and support Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT" in XBoX Rewards & Social to solve the problem; Hello there! I´ve bought The Evil Within Digital Bundle on 10/14/17 and completed Level 1 - Mix and Match. On the same day I bought one avatar item... Discussion in 'XBoX Rewards & Social' started by gusalomao, Oct 25, 2017.

  1. gusalomao
    gusalomao Guest

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"


    Hello there!

    I´ve bought The Evil Within Digital Bundle on 10/14/17 and completed Level 1 - Mix and Match. On the same day I bought one avatar item and completed the Level 2 - Stock Your Lab. The credits was counted and deposited to my account.

    The problem is that on 10/16/17 I´ve completed 5 achievements on The Evil Within, but the Level 3 mission "Electrify Your Subject" is not working! Today is 10/26/17 and I already have 13 achievements on The Evil Within, but nothing changed! Why I´m not getting
    my points?

    I bought this game + avatar item to get the 15.000 points on Xbox Rewards, and only the first two levels of this mission is working. Please guys, I made the achievements a long ago and didn´t get anything for Level 3 mission. Please, help me!

    P.S.: Down here I posted my achievements date and my points extract to show that I´ve completed every level of Frankenrewards.

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT" [​IMG]

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT" [​IMG]

    :)
     
    gusalomao, Oct 25, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Level 3: Electrify Your Subject

    Hello theunit1982,

    You only need five achievements total from any of the games you purchased towards the offer. For example, you could have 2 achievements from The Evil Within and 3 from Resident Evil 5; you only need five achievements total from any combination of games.
     
    XBLRewards8, Oct 25, 2017
    #2
  3. theunit1982
    theunit1982 Guest
    Level 3: Electrify Your Subject

    Does anyone know if this is 5 achievements across any of the games you bought (in level 1). For example, if you bought 5 games totalling to £32 or more - 1 achievement on each would be enough, or is it 5 per game, so in this case
    25 achievements?
     
    theunit1982, Oct 25, 2017
    #3
  4. theunit1982
    theunit1982 Guest

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

    Did you spend the whole £32? As I think this has to be the case for level 3 (5 achievements) to unlock.... I am also waiting for this to be confirmed as well from XBLRewards staff so any answers would be appreciated. I also cant see where to get the avatar
    items from, I can't seem to find the whole list? Maybe you could help me with this part GUSALOMAO, as you have done this bit......
     
    theunit1982, Oct 26, 2017
    #4
  5. gusalomao
    gusalomao Guest
    I´m from Brazil, so I had to spend R$ 125,00 brazillian real. I bought The Evil Within Digital Bundle that costs R$ 140,00, more than R$ 125,00 needed. The avatar I bought is one of the showed at Frankenrewards page (a spike throne). My problem is that I made
    13 achievements, when I just need 5 to get level 3 mission. I´m really upset!
     
    gusalomao, Oct 26, 2017
    #5
  6. XBLRewards3
    XBLRewards3 Guest
    Hi gusalomao. Thanks for reaching out. There is some issues tracking game play and achievements. We are making adjustments to complete the offer for you and get the bonus. This will show on your account in about 96 hours.

    @theunit1982. The eligible avatar items are listed in the
    FAQ
    .
     
    XBLRewards3, Nov 3, 2018
    #6
  7. XBLRewards3 Win User

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

    Hi gusalomao. Thanks for reaching out. There is some issues tracking game play and achievements. We are making adjustments to complete the offer for you and get the bonus. This will show on your account in about 96 hours.

    @theunit1982. The eligible avatar items are listed in the
    FAQ
    .
  8. gusalomao Win User

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

    Did you spend the whole £32? As I think this has to be the case for level 3 (5 achievements) to unlock.... I am also waiting for this to be confirmed as well from XBLRewards staff so any answers would be appreciated. I also cant see where to get the avatar
    items from, I can't seem to find the whole list? Maybe you could help me with this part , as you have done this bit......
    I´m from Brazil, so I had to spend R$ 125,00 brazillian real. I bought The Evil Within Digital Bundle that costs R$ 140,00, more than R$ 125,00 needed. The avatar I bought is one of the showed at Frankenrewards page (a spike throne). My problem is that I made
    13 achievements, when I just need 5 to get level 3 mission. I´m really upset!
  9. theunit1982 Win User

    Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

    Did you spend the whole £32? As I think this has to be the case for level 3 (5 achievements) to unlock.... I am also waiting for this to be confirmed as well from XBLRewards staff so any answers would be appreciated. I also cant see where to get the avatar
    items from, I can't seem to find the whole list? Maybe you could help me with this part GUSALOMAO, as you have done this bit......
  10. XBLRewards8 Win User

    Level 3: Electrify Your Subject

    Hello theunit1982,

    You only need five achievements total from any of the games you purchased towards the offer. For example, you could have 2 achievements from The Evil Within and 3 from Resident Evil 5; you only need five achievements total from any combination of games.
  11. Smwutches Win User

    Franken rewards - ELECTRIFY YOUR SUBJECT question

    You'll want to post in the support section of this forum in order for support to check into your account, but generally once you've made enough purchases to complete level 1, any achievements you earn after that will count towards level 3.
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Problem with Frankenrewards "ELECTRIFY YOUR SUBJECT"

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