Problem with Family account linked

Discus and support Problem with Family account linked in XBoX Games and Apps to solve the problem; Hi, me and my brother have our accounts connected with the family sharing games option. Everything worked fine while we had our old Xbox One, but... Discussion in 'XBoX Games and Apps' started by OpulentChief, Oct 17, 2016.

  1. OpulentChief
    OpulentChief Guest

    Problem with Family account linked


    Hi,

    me and my brother have our accounts connected with the family sharing games option. Everything worked fine while we had our old Xbox One, but since we upgraded to the new model Xbox One S the sharing kind of failed to follow us on our upgrade. Before we
    could see the games one of us had bought and play them on our different consoles without any problem. Since we changed consoles, we can't see the all list of games we own unless we log in with both accounts. The problem is that when one of us logs on his Xbox
    with his account, in the other console the other who is playing lost the possibility to access the game that the other bought, unless he logs in with that particular account, but then one the other loses connection of his again. This problem never happend
    on the old consoles, they worked just fine without the necessity of logging on both the accounts at the same time. How can I fix this problem? is there some kind of restriction on the console that I have to turn off? Thank you for your attention and sorry
    for my bad english if you need further explanation just let me no. Again thank you.

    :)
     
    OpulentChief, Oct 17, 2016
    #1
  2. Thomas8april
    Thomas8april Guest
    Problem with family accounts

    So, I am 17. I have an Xbox One and Xbox Live account and apparently one of my family members is
    [Mod Removed] and they are apparently the person in charge of my details, however, I have no idea who this person is and, as I am under 18, I cannot leave the family or remove them from my family. My Dad has set up a Microsoft account and has
    signed in on Xbox and has tried to add me to his family on Xbox One but cannot as I am 'already part of a family', so none of my settings can change. How can I get out of this dilemma?
     
    Thomas8april, Oct 17, 2016
    #2
  3. Microsoft In Talks To Join Movies Anywhere

    I have Movies Anywhere on my Roku in my family room. The app is really nice. It is not really needed now for me though. It was a pain in the ass before i linked my Vudu and Amazon accounts. All of my movies got switched over to both accounts. This performs the same action.
     
    MatthewGavin10, Oct 17, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Problem with Family account linked

    Game sharing is part of your Home setting, not family settings. You would need to set the new console as your Home console in order for your brother to access anything you bought on your account (and/or he would need to set the console as his Home console
    for you to access his content).
     
    Smwutches, Oct 17, 2016
    #4
  5. OpulentChief
    OpulentChief Guest
    Thanks a lot! Problem solved, I totaly forgot about it because we did it couple of year ago. Thanks again!
     
    OpulentChief, Nov 2, 2018
    #5
  6. Smwutches Win User

    Problem with Family account linked

    Game sharing is part of your Home setting, not family settings. You would need to set the new console as your Home console in order for your brother to access anything you bought on your account (and/or he would need to set the console as his Home console
    for you to access his content).
  7. OpulentChief Win User

    Problem with Family account linked

    Game sharing is part of your Home setting, not family settings. You would need to set the new console as your Home console in order for your brother to access anything you bought on your account (and/or he would need to set the console as his Home console
    for you to access his content).
    Thanks a lot! Problem solved, I totaly forgot about it because we did it couple of year ago. Thanks again!
  8. KrisFarrell Win User

    Link two accounts into a family account

    Do you guys have two different consoles or just one?

    If you guys share a console then nearly all games can be used by any account on the console the game was purchased on. This is the way the licenses work. You get two licenses when you pruchase a game, one for the console(so any profile on that console can
    play it) and one for the account that purchased it(so the account can play the game on any console, once its connected to Xbox Live).

    This is all explained in the "useage rights" section when you are purchasing the game.

    Hope this info helps, post back if you need help with anything else!
  9. MattCaton1 Win User

    Is there a way to merge two microsoft accounts?

    you can put link some things by putting both accounts into the same family, but I'm unsure if I will solve your problem.
  10. YojanWayne Win User

    Xbox Live account

    Yes, what I tried was the alias of the Microsoft account, but the detail is that the family member's account is associated with Facebook and other things, so I can't delete that account and use the personal, and having the two accounts, mine and that of
    my family member, because the information is linked and what I want is to separate the family account from everything that has to do with xbox, to be able to use my personal account, because I have problems because when I change the name in the xbox live account,
    the name is changed in the mail of my family member, and because it generates problems, I don't know if there is a way to separate the account from this family member and not have it as an alias or as a principal.
Thema:

Problem with Family account linked

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