problem with downloading a game

Discus and support problem with downloading a game in XBoX Games and Apps to solve the problem; I'm trying to download JD 2016 and keeo getting the following error message: Your purchase cannot be completed at this time. Please try again. What... Discussion in 'XBoX Games and Apps' started by Danielletamir, May 9, 2016.

  1. problem with downloading a game


    I'm trying to download JD 2016 and keeo getting the following error message:

    Your purchase cannot be completed at this time. Please try again.
    What could be the probelm?

    :)
     
    Danielletamir, May 9, 2016
    #1
  2. problem with downloading a digital game

    Hello everyone, I have a problem with the download of a digital game, I get the error of installation stopped and I have already contacted xbox support and I did not solve my problem, what remains is to see if it is something related to the preview
     
    ProiTsAnTrAxX, May 9, 2016
    #2
  3. Problem with re-downloading a Game

    Hello

    I've bought Flight Simulator X 2 monthes ago but yesterday when I installed Windows 8 in my PC it was gone.

    I got the Games for Windows Marketplace client but it doesn't shows my game so I could re-download it.

    I've already tried the support section for this case but it still doesn't works.

    So how can I re-download it?
     
    UnbidLemon cake, May 9, 2016
    #3
  4. onyxishere Win User

    Problems with downloaded games?

    What you and your friend have done is called Marketplace Theft and is against the ToU and CoC of the Live service. When the PET catch you, you both risk having your accounts and/or consoles banned permanently from Live.
  5. UnholiestAdune Win User

    Problems with downloaded game.

    Please try these steps:

    - Delete the game

    - Clear the system cache

    - Delete your profile WITHOUT the associated Contents

    - Download your profile again

    - Download the game again in one go

    Check your network setup, because such big files (like Games on Demand) need a good working constant connection.
  6. PMS ANDRASTE Win User

    Problem with downloading games

    If you have a firewall or extra network hardware, such as a modem or router, you might want to try configuring your setup to communicate better with Xbox LIVE. This is referred to as “opening ports” or “port forwarding”.

    You will need to open the following ports. To do this, please check the manual or website of the router you own for instructions. Information and links to router manufactures can be found on this support page.

    •Port 88 (UDP)

    •Port 3074 (UDP and TCP)

    •Port 53 (UDP and TCP)

    •Port 80 (TCP)
  7. xXFlameOfAnorXx Win User

    problems with downloading games

    Nice, thanks for the info.

    Was curious as I also own an Xbox S and have had none of these issues with it during this time period.

    Obviously many many people have had the issues I've posted over the past month.

    Seems more likely an issue with the update for the Microsoft store having a bad time with my systems.

    Obviously the issue isn't inherently with the Xbox X, but

    I woundered if this update has had a bad time with the console.

    The reason I wounder this is there's a store update waiting in the update menus after I factory reset.
  8. Half Fish Half Win User

    problems with downloading games

    Did you recieve any particular error codes and/or messages that could help us diagnose the issue?
Thema:

problem with downloading a game

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