Problem with download

Discus and support Problem with download in XBoX on Consoles to solve the problem; Hello, I have a problem when I want to download Evolve which is currently free this month for people with the live gold. When I started downloading the... Discussion in 'XBoX on Consoles' started by Keiyga, Mar 20, 2017.

  1. Keiyga
    Keiyga Guest

    Problem with download


    Hello, I have a problem when I want to download Evolve which is currently free this month for people with the live gold. When I started downloading the game, my subscription expired. After taking my subscription back, I tried to download the game again but
    an error notice appeared "An error has occurred on our side, please wait" or something like that. This error is still present after a few days of wait.

    Thanks in advance for the answer.

    (Sorry for my language i'm not english)

    :)
     
    Keiyga, Mar 20, 2017
    #1
  2. problem with download

    Hi Polmo,



    We'd love to help you get this sorted out so you can start enjoying the Hitman collection! First we'd like to ensure that there is enough storage space on the console's hard drive. If this is the case, then we'll want to delete any incomplete files on
    the hard drive that show up with a yellow exclamation (!). Then let's
    clear the cache
    and try the download once more.

    Please let us know how that goes and if you run into any other questions in the meantime.
     
    Mister Dimosaur, Mar 20, 2017
    #2
  3. PolmoTek
    PolmoTek Guest
    problem with download

    I buy hitman hd collection but when the download is on 99% restart....someone can help me?
     
    PolmoTek, Mar 20, 2017
    #3
  4. sealab1028 Win User

    download problems

    I've tried everything I think. Including clearing the cache before downloading each individual dlc
  5. Mister Gwyther Win User

    Downloading problem

    Hey there Kriszti! So when you try to download something from Xbox.com, what happens? Do you see this game in the download queue on your console at all? If it is there and says something like "this content is attached to another console", simply press (A)
    here and select to attach all downloads to this console. This might have been caused if you recently got a new console, but not always. Let me know if this helps!
  6. Tash7RLN Win User

    Download Problems

    I've tried to download several puzzles over the past month and they don't download. My father also has it on his computer and he cant download any puzzles as well. Not even the free ones are downloading..... Anyone know how to fix this????
  7. BioshockZombie3 Win User

    Downloading problems!!!

    Hey there, Blastifyyy!

    I'm sorry to see any downloading issues! Checking out
    your public profile
    , it appears you've unlocked achievements in ARK a day ago. Please let me know if you're still having issues so that we can dig into it further together. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
    im having a very similar issue to Blastifyyy. Ive had ark for quite some time on my xboxone. I even payed extra for scorched when it came out. I just finally started playing it again after having a baby and it decided to freeze up on me on the 3rd day of
    playing on my hosted server. I would reloaf the game and itd get past all of the opening pages to the big ark symbol and when you hit start to go to the screen with the option to join a server or host a server, but itll freeze before it can even pop that page
    up. I tried everything and was told by a friend to reinstall the game. So here i am a week later still trying to reinstall. Itll get to 543mb and just stop and say there was an error. Ive bought an ethernet cable and still only makes it that far. Our last
    attempt was unplugging my husbands ps4 and putting every electronic in the house on airplane mode and trying and it still only makes it to 543mb and tells me theres an issue. Ive already paid alot of money for this game and its extra add on of scorched...i
    really dont wanna have to go out and pay even more for the disc version. What is going on?!
  8. DominumStige Win User

    Problem with downloading

    Hi!

    Try to clear the cache by holding down the power button for 10 secs and then try again to update the game.
Thema:

Problem with download

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