Problem with custom profile image

Discus and support Problem with custom profile image in XBoX on Consoles to solve the problem; For a month I've been trying to change my profile image with a custom one, but every time I load the image (whatever it is) an error comes out: "You... Discussion in 'XBoX on Consoles' started by FY Hawk, Jun 13, 2018.

  1. FY Hawk
    FY Hawk Guest

    Problem with custom profile image


    For a month I've been trying to change my profile image with a custom one, but every time I load the image (whatever it is) an error comes out: "You can not upload your photo right now. Please try again later."

    Any idea?

    :)
     
    FY Hawk, Jun 13, 2018
    #1
  2. RemikGruszka
    RemikGruszka Guest
    Custom Profile Image

    Hey there,

    Try logging out of the device and back in so that it can download the image, sometimes the account freezes as its not updated.
     
    RemikGruszka, Jun 13, 2018
    #2
  3. Andreas_Hehn
    Andreas_Hehn Guest
    Custom Profile Image

    Thank you @Coldblood526. I've tried this already on my Xbox One, XBox One X and iOS App. But not on my XBox 360 and XBox Android App. Do you mean logout on all devices and apps at the same time? I will try that.
     
    Andreas_Hehn, Jun 13, 2018
    #3
  4. Geth
    Geth Guest

    Problem with custom profile image

    The original birthday of the account has to be of 18 years of age or higher for this.
     
    Geth, Jun 13, 2018
    #4
  5. FY Hawk
    FY Hawk Guest
    My account is over 18 years old, so what's the problem?
     
    FY Hawk, Jun 14, 2018
    #5
  6. bowski477
    bowski477 Guest
    Are you trying from the console or the app?
     
    bowski477, Jun 14, 2018
    #6
  7. FY Hawk
    FY Hawk Guest
    from the app on smartphone and pc.
     
    FY Hawk, Nov 3, 2018
    #7
  8. bowski477 Win User

    Problem with custom profile image

    Are you trying from the console or the app?
  9. FY Hawk Win User

    Problem with custom profile image

    The original birthday of the account has to be of 18 years of age or higher for this.
    My account is over 18 years old, so what's the problem?
  10. FY Hawk Win User

    Problem with custom profile image

    Are you trying from the console or the app?
    from the app on smartphone and pc.
  11. Geth Win User

    Problem with custom profile image

    The original birthday of the account has to be of 18 years of age or higher for this.
  12. RemikGruszka Win User

    Custom Profile Image

    Hey there,

    Try logging out of the device and back in so that it can download the image, sometimes the account freezes as its not updated.
Thema:

Problem with custom profile image

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