Problem with currency

Discus and support Problem with currency in XBoX Games and Apps to solve the problem; Hello, I have a problem related to currency. I have R$50 Brazilian Real, which is equivalent to approx $22.46 USD. I'm trying to buy the game "Left... Discussion in 'XBoX Games and Apps' started by LeonardoRussi, Jun 11, 2014.

  1. LeonardoRussi
    LeonardoRussi Guest

    Problem with currency


    Hello,

    I have a problem related to currency.

    I have R$50 Brazilian Real, which is equivalent to approx $22.46 USD.

    I'm trying to buy the game "Left 4 Dead 2" which cost $19,99 USD and, for some reason, I simply can't buy this game using Brazilian Real.

    Oddly, the only payment option is USD.

    Is there a reason for this? why Brazilian Real isn't a payment option for this game?

    Can I "convert" my R$50 to $22 USD? Thanks in advance.

    :)
     
    LeonardoRussi, Jun 11, 2014
    #1
  2. FernandaRivera1
    FernandaRivera1 Guest
    Problem with currency

    I have a problem when i try to buy a dlc of black ops 2. Originally, the price of the dlc was on Microsoft point, but since the transition to national currency it is supossed that the prices would change to an equivalent price.

    When i try to buy the Apocalypse DLC, the store show me the price on my national currency, but when i try to make the transaction, the price is change to euros and i can not buy it with the money i have on my microsoft account.

    Is there a way to change the currency on the price of the DLC or a way to change the currency on mi Microsoft account?
     
    FernandaRivera1, Jun 11, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Problem with currency on account

    No. The gift cards can only be used for the region they are made for. If you do not actually live in Ireland, you would need to migrate your account region to the correct region so you can use your local currency. Otherwise you will have to purchase gift
    cards in pounds.
     
    Smwutches, Jun 11, 2014
    #3
  4. maxen
    maxen Guest

    Problem with currency

    It sounds like you might be looking at the US marketplace. Also, if this is on the web, currency is not currently supported by the Marketplace website, so please try doing this from the console, where the prices should show in the correct currency.
     
    maxen, Jun 11, 2014
    #4
  5. LeonardoRussi
    LeonardoRussi Guest
    Well, i tried doing that, and the problem persists.

    I can only see the "free demo" on the console. It doesn't even give me an option to buy the game from there.

    Also, i tried on a friend's console and the price doesn't appear on there either.

    Is possible that this game is not being sold in Brazil? any possible reason for them not accept Brazilian money? This is really confusing. Never heard of this issue before.

    Also, there's no way to convert R$ to USD? that would be a solution.
     
    LeonardoRussi, Jun 11, 2014
    #5
  6. Smwutches
    Smwutches Guest
    If the full game is not showing on the console, then that means it is not available for purchase from your region. The marketplace on the console will have everything that is available in your region.

    There is no way to convert your local currency to USD.
     
    Smwutches, Nov 1, 2018
    #6
  7. Smwutches Win User

    Problem with currency

    If the full game is not showing on the console, then that means it is not available for purchase from your region. The marketplace on the console will have everything that is available in your region.

    There is no way to convert your local currency to USD.
  8. HassanB Win User

    problems with the currency

    Hi,

    Your friend should have warned you that this would have occurred but unfortunately in the situation that you're now in you will only be able to purchase any sort content on a console that has the beta update. There's no way to undo what has been done :(.

    If you need to purchase something is it possible for you to go to your friends house and download your profile to do so? Once the purchase is made, you can then just download the content using your download history and everything should be fine and dandy.
  9. maxen Win User

    Problem with currency

    It sounds like you might be looking at the US marketplace. Also, if this is on the web, currency is not currently supported by the Marketplace website, so please try doing this from the console, where the prices should show in the correct currency.
  10. SilentGamer895 Win User

    problems with the currency

    you will have to wait until the update is released sorry
  11. LeonardoRussi Win User

    Problem with currency

    Well, i tried doing that, and the problem persists.

    I can only see the "free demo" on the console. It doesn't even give me an option to buy the game from there.

    Also, i tried on a friend's console and the price doesn't appear on there either.

    Is possible that this game is not being sold in Brazil? any possible reason for them not accept Brazilian money? This is really confusing. Never heard of this issue before.

    Also, there's no way to convert R$ to USD? that would be a solution.
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Problem with currency

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