Problem with credit card and account issues!

Discus and support Problem with credit card and account issues! in XBoX on Consoles to solve the problem; I am trying to buy the game Destiny but the live is sending me a message if I requested to change my account information then I proceed, it says that I... Discussion in 'XBoX on Consoles' started by detonista, Sep 15, 2014.

  1. detonista
    detonista Guest

    Problem with credit card and account issues!


    I am trying to buy the game Destiny but the live is sending me a message if I requested to change my account information then I proceed, it says that I have to confirm sending a text message and after it says that there is a problem and it is necessary to
    try again, the credit card is having problems because LIVE have a error when I am going to register it!

    :)
     
    detonista, Sep 15, 2014
    #1
  2. Robbie2k
    Robbie2k Guest
    Can't renew my Xbox live suscription, no way! no help chat no support, it's a sick!

    Thanks for your quick answer, the problem is that I moved the payment method to at least 4 new credit card and 1 paypal account, everytime the same story, an e-mail where microsoft nitice me that was impossible to use that payment method, for this reason
    I'm not able to delete the expired credit card, because it still has pending the payment of july about the suscription renewal.

    Probably we have to exclude a problem due to regional issues (I'm italian, my account was created in Italy in the 2009 and always paid with an italian credit card, but I moved in Colombia 1 year after (in 2010) that this account was created, anyway, in 2011
    I changed the payment method from an italian credit card to anither italian credit card without any problem, now I have any possible problem. Problem with credit card and account issues! :(
     
    Robbie2k, Sep 15, 2014
    #2
  3. Closingracer
    Closingracer Guest
    Disputing charges?

    I paid by Credit card.... I am more of worried will my account be banned by disputing them then winning/losing the dispute. All the issues relate to NBA 2k16....
     
    Closingracer, Sep 15, 2014
    #3
  4. BobMcFly247
    BobMcFly247 Guest

    Problem with credit card and account issues!

    You may check your account settings at
    http://account.live.com


    You can also enter your credit card and proper billing information there instead on the Xbox.
     
    BobMcFly247, Sep 15, 2014
    #4
  5. Hi. sorry for my bad english. i am from Slovakia, it would be great if someone could help me... When i try to add my credit card to my account, at the end i have to add my location and adress, the problem is, that Slovakia is not in the list and i dont know
    what happens if i give a fake adress.... Is there something that i can do to add my card or paypal account?
     
    SmiledOpossum, Sep 16, 2014
    #5
  6. BobMcFly247
    BobMcFly247 Guest
    Unfortunately there is no way for your except using prepaid cards as xbl is not supported in your country.
     
    BobMcFly247, Sep 16, 2014
    #6
  7. Greatjmrr
    Greatjmrr Guest
    HI.

    I already buy my prepaid card but i cant loaded to my account.

    it´s a phone number were i can talk?

    Thanks
     
    Greatjmrr, Sep 17, 2014
    #7
  8. BobMcFly247
    BobMcFly247 Guest

    Problem with credit card and account issues!

    Try this link please:

    support.xbox.com/contact-us

    This will guide you to the proper phone number.

    If you try to use a prepaid card you do need proper billing information, too.
     
    BobMcFly247, Oct 31, 2018
    #8
  9. BobMcFly247 Win User

    Problem with credit card and account issues!

    Unfortunately there is no way for your except using prepaid cards as xbl is not supported in your country.
  10. SmiledOpossum Win User

    Problem with credit card and account issues!

    Hi. sorry for my bad english. i am from Slovakia, it would be great if someone could help me... When i try to add my credit card to my account, at the end i have to add my location and adress, the problem is, that Slovakia is not in the list and i dont know
    what happens if i give a fake adress.... Is there something that i can do to add my card or paypal account?
  11. BobMcFly247 Win User

    Problem with credit card and account issues!

    Try this link please:

    support.xbox.com/contact-us

    This will guide you to the proper phone number.

    If you try to use a prepaid card you do need proper billing information, too.
  12. BobMcFly247 Win User

    Problem with credit card and account issues!

    You may check your account settings at
    http://account.live.com


    You can also enter your credit card and proper billing information there instead on the Xbox.
  13. Greatjmrr Win User

    Problem with credit card and account issues!

    HI.

    I already buy my prepaid card but i cant loaded to my account.

    it´s a phone number were i can talk?

    Thanks
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Problem with credit card and account issues!

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