Problem with billing information

Hello, good day. I start this application because in the Rewards program it asks me to update my billing information, but everything is correct. So ask for help. Thanks in advance

:)

 

Billing Information Problem

Hi there MaxVelocity, I suggest you give customer support a ring and inquire to see if changing the region for your account is possible.
support.xbox.com/.../contact-us

 

Billing Information Problem

changing your MS account to another region will not help you

you must contact support and change the region of your account to denmark

also have a valid billing address in denmark

also you may lose some if not all DLC that is region locked

the proccess takes 6 weeks

 

Hello Apoloxss,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.