Problem with billing account

Discus and support Problem with billing account in XBoX on Consoles to solve the problem; Hi So I recently bought a redeem code for Xbox Live Gold.When I type in my code it says 0f479695-1ed2-413e-b105-55e215dfcef7 Discussion in 'XBoX on Consoles' started by Jew55478, Jan 21, 2014.

  1. Jew55478
    Jew55478 Guest

    Problem with billing account


    Hi

    So I recently bought a redeem code for Xbox Live Gold.When I type in my code it says

    :)
     
    Jew55478, Jan 21, 2014
    #1
  2. Problem with billing

    Hi everyone. I have a serious issue. So yesterday i gave my billing info for buying gold membership. I chose the trial version for free and it was on auto renewal. Now i want to remove all my billing info however it says that you need first to remove the
    auto renewal or give new credit card info. I surfed on Youtube and it clearly showed how to turn auto renewal off. It says that you should go to subscription and turn it off from there. However when i go to subscription it doesn't show any transaction , so
    i actually can't turn off my auto renewal cause i don't see it! Please could you help me with this serious problem ASAP
     
    BrownNine467596, Jan 21, 2014
    #2
  3. WPAK
    WPAK Guest
    Problem with billing

    Hi there,

    so if you login with the same account as on the console (so it does show the same gamertag etc) it doesn't show any subscription at
    Sign in to your Microsoft account or
    http://billing.microsoft.com?


    If nothing is shown then you might want to contact Xbox Support, since something may have gone wrong with setting up the trial itself, Xbox Support is able to check if any renewal is active or not.,

    To contact Xbox Support use
    support.xbox.com/contact-us
     
  4. Problem with billing account

    Your account may be locked by the xbox system. If it see suspicious activity or incorrect reign or billing address on an xbox account it can locked your billing account. Now in a normal situation you would just call xbox support, verify your account and
    then the lock could be removed after a few days. Now if your not in a reign supported by xbox live you are always going to have issue's redeeming a code. I'd advise looking at the reign on your xbox live account and then contacting customer support for that
    reign, if you can confirm the account they might be able to help you, other wise the lock would remain on the account forever.
     
    nevillefarrell, Jan 21, 2014
    #4
  5. This lock happens often when there is a violation on an account. for example. if you had live before, and never cancelled the auto renewal then most likely there is a hold or violation on account. all you have to do is call support at 1-800-4MYXBOX and provide
    your email so they can look into your accnt. it wont take much depending on the type of violation your accnt has. just have ur email handy because you will need to verify Problem with billing account :)
     
    MonicaSalazar, Oct 31, 2018
    #5
  6. nevillefarrell Win User

    Problem with billing account

    Your account may be locked by the xbox system. If it see suspicious activity or incorrect reign or billing address on an xbox account it can locked your billing account. Now in a normal situation you would just call xbox support, verify your account and
    then the lock could be removed after a few days. Now if your not in a reign supported by xbox live you are always going to have issue's redeeming a code. I'd advise looking at the reign on your xbox live account and then contacting customer support for that
    reign, if you can confirm the account they might be able to help you, other wise the lock would remain on the account forever.
  7. MonicaSalazar Win User

    Problem with billing account

    This lock happens often when there is a violation on an account. for example. if you had live before, and never cancelled the auto renewal then most likely there is a hold or violation on account. all you have to do is call support at 1-800-4MYXBOX and provide
    your email so they can look into your accnt. it wont take much depending on the type of violation your accnt has. just have ur email handy because you will need to verify :)
  8. XBLRewards8 Win User

    Problem with my account's billing

  9. AaronJB11 Win User

    Billing problem on my account

    Ok i feel like a [Mod Removed - Profanity]. Last Time i contacted them nothing but this they got right into and is currently investigating my account to help me
  10. HyperVenom523 Win User

    Billing problem on my account

    Did you contact support for this matter?
Thema:

Problem with billing account

Loading...
  1. Problem with billing account - Similar Threads - Problem billing account

  2. Glitch with Home Xbox. Keep help fixing this problem.

    in XboX Insiders
    Glitch with Home Xbox. Keep help fixing this problem.: A error occurred awhile back with my Xbox where I had a single home Xbox switch left and went to switch my account from my old Xbox to my new one. During this process, I tried to swap it over and...
  3. Help, I'm having problems with my Microsoft account.

    in XBoX Accessibility
    Help, I'm having problems with my Microsoft account.: I lost my Microsoft account. I still don't know if it was Microsoft's fault or mine. I don't have any photos or screenshots to back me up, but when I tried to log in, I got an error message saying...
  4. XBox insider problem. Messed up an option. How can I recover it?

    in XboX Insiders
    XBox insider problem. Messed up an option. How can I recover it?: So I've just been doing these surveys that were sent out recently and discovered I'd never actually used the Insider Hub. While poking around I checked out the Activities tab and saw the entry for...
  5. Minecraft Launcher problem

    in XBoX Games and Apps
    Minecraft Launcher problem: I have downloaded Minecraft launcher but I changed my xbox id since then when opening my launcher is downloading something but error is happening when seeing error details, changing net is also...
  6. playstation minecraft sing in problem

    in XBoX Accessibility
    playstation minecraft sing in problem: hey everyone please help me i am trying to sing in playstation minecraft with microsoft account when i sing in with laptop and it is telling me that "All done! You're now signed in to Minecraft...
  7. hi my frinde when i sign to my microsoft account in xbox pc app they sade there a problem...

    in XBoX Accessibility
    hi my frinde when i sign to my microsoft account in xbox pc app they sade there a problem...: my account to replay *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** [Moderator edit: Moved from Microsoft 365 Insider / Access / Windows] 6c2bac08-13c8-45bd-b793-f62b92facb7a
  8. Login problem !

    in XBoX Accessibility
    Login problem !: I can't access an email address I used to have. I have game information in my email address and I'm trying to access them. Can you please help me get my account back? I think my account may have...
  9. A problem to enter in my Xbox account (too many requests)

    in XBoX Accessibility
    A problem to enter in my Xbox account (too many requests): Hello! Since yesterday, I am having a problem to login in the Xbox account for the game Sea of Thieves. It was not even working in the site (microsoft.com), but when i changed the password, i...
  10. kid racks up £4000 bill on fifa, this is the problem with microtransactions

    in XBoX on Consoles
    kid racks up £4000 bill on fifa, this is the problem with microtransactions: its not really bad parenting, bad parenting is shouting at your child or letting them play on the street etc, its not endangering the child so its not that bad, its the companies taking advantage...