Problem with Achievements in Xbox Live Windows 10

Hi, my name is . I am contacting you to revise my Xbox on W10 account since it seems i can not obtain any achievements. I have been playing since it came out, as you can see in my stats but not even the easiest of the achievements has been unlocked
for some unknown reason.

Looking forward to read from you,

D.

:)

 

完成且无法获得重铸核心（recore）成就

Hey there NeO lii,

Which achievements are you having a problem with unlocking? Are you playing on Xbox One or on a Windows 10 PC? Please try this guide for help with Achievement problems.

 

Windows 10 PC, Windows 10 Mobile, and Xbox One Achievement breakdown says 0%

Windows 10 PC, Windows 10 Mobile, and Xbox One Achievement breakdown says 0%

Accomplishments

• Insider

Hi Everyone, on my Windows 10 phones, PC, and Xbox One (which is windows 10) my GS total is correct but when I try and break it down it says something like "when I play games they will show up here". I can see my achievement breakdown only when I compare
in breakdown mode with friends. Example, if I compare to a friend my progress will say 0% on all my games, but if I compare a specific game then my achievements show up for comparison. Of interest is my xbox app on my windows 8 pc and xbox on the web is
working fine.

Is this in the works for being fixed or am I the only one with this problem. Of interest I have several Xbox devices, from Windows phone 7, 7.5, 8.1, 10, Xbox 360, Xbox one, Windows 8 PC, Surface 2 RT (Windows 8), and a Windows 10 Desktop.

Thank you.

 

Hi Bear D Father,

Normally, achievements will be unlocked once you complete a certain task, mission or challenge on the game. Regarding your concern, can you tell us the name of this game that you're trying to unlock an achievement? Also, can you tell us any other troubleshooting
steps that you have tried so far?

If the game is recently installed on your computer, I suggest that you uninstall the game first on your computer, and then let's reset the Windows Store cache by performing the following steps below:

1. Press Windows key + X on your keyboard.
2. Click on Command prompt (Admin).
3. Type wsreset.exe, and then hit Enter.
4. Reinstall the game in question.
5. Once done, attempt to unlock the achievement again.

If the achievements still don't unlock, I suggest that you raise this to our Achievements Support team by taking the survey on this

link. They will help us to double check your account and validate if you completed the requirements to unlock an achievement on the game.

Let us know if you need further assistance.