Problem with a payment

Discus and support Problem with a payment in XBoX Sales and Promo to solve the problem; I've done a mistake 2 days ago, i was going to buy some games on sale since threre is the black friday, but i accidentally logged in with the account... Discussion in 'XBoX Sales and Promo' started by Thehunter 11687, Nov 21, 2017.

  1. Problem with a payment


    I've done a mistake 2 days ago, i was going to buy some games on sale since threre is the black friday, but i accidentally logged in with the account of my brother, while the xbox live gold is only on my account, that i share with him, knowing the price
    i went to buy deux ex: manking divided, because there is a huge sale on it, but later on i realized that i'd spend 70€ instead of 10,50€. There is something to do about this? i mean please, i just bought a full price game while there's an 80% sale on it, that
    was my mistake i know, but i want just to refund the game, i'll buy it again with some other games.

    Sorry if this is not wrote properly, i did my best since i'm italian.

    :)
     
    Thehunter 11687, Nov 21, 2017
    #1
  2. DominumStige
    DominumStige Guest
    Problem with a Payment

    Hi!

    Check your
    order history
    if you can get a refund (you must have played for less than 2 hours). Otherwise contact the support directly.
     
    DominumStige, Nov 21, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Nov 21, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Problem with a payment

    Smwutches, Nov 22, 2017
    #4
  5. oh okay ty, i didn't really know what i can do, so i tried with this, ty for the tip ^^
     
    Thehunter 11687, Nov 3, 2018
    #5
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Thema:

Problem with a payment