Problem when uploading a custom gamerpic

Discus and support Problem when uploading a custom gamerpic in XBoX on Consoles to solve the problem; 1.I have a problem with my account when I want to upload a personalized gamerpic, the application marks me what is already updated, but in the console... Discussion in 'XBoX on Consoles' started by NoVa BodOm, Nov 14, 2017.

  1. NoVa BodOm
    NoVa BodOm Guest

    Problem when uploading a custom gamerpic


    1.I have a problem with my account when I want to upload a personalized gamerpic, the application marks me what is already updated, but in the console it leaves me the gamerpic of my avatar and it is not updated the personalized that I want to
    have, help please!

    :)
     
    NoVa BodOm, Nov 14, 2017
    #1
  2. OldG Stele
    OldG Stele Guest
    Cannot upload custom gamerpic 'there was a problem'

    Hello. When I try to upload a custom gamerpic I keep getting the following error - 'there was a problem choosing your custom gamerpic, sorry about that, try it again later'.

    I've tried uploading from Onedrive and Dropbox. The files are 1080 x 1080. I've tried .jpg and .png. I have an adult account.

    Any suggestions?
     
    OldG Stele, Nov 14, 2017
    #2
  3. DatMemeMaster42
    DatMemeMaster42 Guest
    Custom Gamer Pics

    I recently uploaded a custom gamerpic that for some reason got me banned from uploading custom gamer pics. Will I ever be able to upload a custom gamer pic or no?
     
    DatMemeMaster42, Nov 14, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Problem when uploading a custom gamerpic

    It could just be taking a while to update or the picture might be the right size.

    It's also possible it's not been approved to be used as a gamerpic.

    Try & upload another picture
     
    Daft Badger, Nov 14, 2017
    #4
  5. Daft Badger Win User

    Problem when uploading a custom gamerpic

    It could just be taking a while to update or the picture might be the right size.

    It's also possible it's not been approved to be used as a gamerpic.

    Try & upload another picture
  6. bigelectricat Win User

    Custom GamerPic

    Are you still having problems using a custom Gamerpic? I don't know if it is a known bug but this is what I did to enable custom Gamerpic.

    My Profile > Privacy Settings > Game Content > You can see and share content

    Set the option to "Everybody" in order to upload and use a custom Gamerpic. Anything other than that and your custom Gamerpic reverts back to an avatar or one of those generic ones.
  7. XBF Crystal P Win User

    Cannot upload custom gamerpic 'there was a problem'

  8. Tormaz Win User

    Cannot upload custom gamerpic 'there was a problem'

    Hello!

    From the Windows 10 app, click on your gamer pic, then customize, then hover over your current picture. The picture will dim with a customize button appearing, click on that, and It will prompt to choose a gamer pic or select a custom picture.
  9. OldG Stele Win User

    Cannot upload custom gamerpic 'there was a problem'

    I've tried from the console and from a web browser.

    The mobile and Windows 10 app only have change gamertag or change colour in the 'customise' menu, no change gamerpic option that I can see.
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Problem when uploading a custom gamerpic

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