Problem updating Preview App

Discus and support Problem updating Preview App in XBoX Games and Apps to solve the problem; Ive been through all the troubleshooting options even spoke to someone on the support live chat he told me to post here any help?... Discussion in 'XBoX Games and Apps' started by Mooresyladdd, Mar 25, 2016.

  1. Mooresyladdd
    Mooresyladdd Guest

    Problem updating Preview App


    Ive been through all the troubleshooting options even spoke to someone on the support live chat he told me to post here any help?

    :)
     
    Mooresyladdd, Mar 25, 2016
    #1
  2. rkkeller
    rkkeller Guest
    i got in onthe xb1 preview program

    I looked in the app again last night and under Quest I think it was, I found something to do and answered some questions.
     
    rkkeller, Mar 25, 2016
    #2
  3. bloosuga
    bloosuga Guest
    Smartglass beta

    The beta app coincides with the preview program, so if you don't use it and instead use the normal app, you won't be able to use the features in the current preview update that work with smartglass.
     
    bloosuga, Mar 25, 2016
    #3
  4. SparkleZonFire
    SparkleZonFire Guest

    Problem updating Preview App

    Did you try reinstalling the app?
     
    SparkleZonFire, Mar 30, 2016
    #4
  5. DarkHart1 Win User

    In early access, cant find link

    I'm having problem forcing install of update or preview but no problem accessing the preview forum. Registration app says I'm good to go
  6. SparkleZonFire Win User

    Problem updating Preview App

    Did you try reinstalling the app?
  7. ChiefJoboo Win User

    Xbox One X Streaming Only 640x480

    This is most likely a problem with a preview update. Some users have had the problem be fixed after a power cycle (unplug for 30 seconds) one or a few times.

    Another solution would be to leave the insiders program (via opting out in the preview app) and wait until your xbox gets the public update back to see if that fixed it.

    For further support on the xbox insiders program please make a thread on the official subreddit: https://www.reddit.com/r/xboxinsiders/

    If this isn't a preview update issue I have no idea. You could try the Xbox (beta) app from the store to see if it's the app's problem.
  8. NonSportsGirl Win User

    Backward Compatibility problem

    Then can I make the recommendation that you go into the preview app and start reporting these problems.

    After all that is what the preview is for, to make sure these issues don't happen when the update hits for the general public at large.
  9. mistur niceguy Win User

    Received preview version of Blu-ray app, but I'm not in the preview program

    Hey, Delta. The Blu-ray app update is not a preview version. It is an update that was released to the general public. To enable 3D Blu-ray playback, you need this app update combined with the system update that is currently in Preview.
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Problem updating Preview App

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