Problem turning on the console after an electrical breakdown

KennyBoy609315 · Mar 24, 2017

Hello guys,

Often, electrical breakdown are happening in my area, and since few months, my Xbox One console doesn't turn on easily after. In the first times, I needed to unplug accessories (power cable, controler cable, external hard drive and HDMI cable) then plug
back the power cable, touch Xbox logo to turn on, it wasn't turning on while all accessories were plugged. After a moment, when turning on the console, the starting sound was not complete or not loud as usual, after 4-5 tries, the console was turning on and
I could replug accessories once turned on. Today, the console is not turning on at all... only the starting noise is audible but not loud, each try. I'm trying to turn it on since an hour and an half, unplug/plug power sometimes and without any accessory plugged.
It looks like there is not enough power going into the console.

What can I do ?

:)

BenMC1 · Mar 24, 2017

Power issue with Xbox one s

My xbox one s turns off within 2 seconds on turning on. Never happened before and did not have any type of electrical storm. Console is less than 6 months old.

GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD · Mar 24, 2017

Console keeps restarting, after I have turned it off

Turn it off at the wall socket after you have powered it down, if there is no electrical current going to the console it cant turn back on.

As far as a fix goes you would likely have to send it in for a repair/service as it should not be turning itself on, phoning support to clarify the issue might be prudent..

M3tal Daz3 · Mar 24, 2017

Check if the fault is of your power brick or the console itself yet I think what you are dealing here with is a hardware issue. To file for repairs:

Create Xbox Console or Kinect Service Order | Xbox Repair

KennyBoy609315 · Oct 31, 2018

Check if the fault is of your power brick or the console itself yet I think what you are dealing here with is a hardware issue. To file for repairs:

Create Xbox Console or Kinect Service Order | Xbox Repair
Click to expand...

Hi,

I had this feeling, so I did buy a new power brick the day after and the console is turn on easily.

Thanks

KennyBoy609315

Check if the fault is of your power brick or the console itself yet I think what you are dealing here with is a hardware issue. To file for repairs:

https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

Hi,

I had this feeling, so I did buy a new power brick the day after and the console is turn on easily.

Thanks

M3tal Daz3

Check if the fault is of your power brick or the console itself yet I think what you are dealing here with is a hardware issue. To file for repairs:

https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

YosmeryThomas Severi

Microsoft Complete covers your Xbox One console, plus included controller, against accidents and mechanical or electrical breakdowns for up to three years. For covered controller and console, you get up to two replacements of a standard controller or one
replacement of an Elite Controller, and one replacement of the console – no deductible required.

Bhutankam Pema

If your Console is loud make the volume oft TV louder ^^ no just a joke..

If you expirience Problems or loud console I suggest you guys to do a Hard Reboot (Full Power Cycle)

for that: 1.Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will power down. Wait until power supply light turns orange (after 30seconds), Unplug from electricity for 60 seconds, TRY
AGAIN.

this will resolve the most Problems...

ShadyDemon25

try turning off the console and disconnecting it from the electricity, then connect it and turn it on again, try again to synchronize the control

Problem turning on the console after an electrical breakdown