Problem trying to update Game Pass on PC (Beta)

CoinFlyer98353 · Sep 7, 2019

Hi, for the past weeks I cant install nor update games in Xbox Game Pass on PC.

I get the message in the app "Its time to update" and I click on it but nothing happens. And as I am in a older version thats why I cant download anything i guess.

I can still play the games that I have installed but not the ones that require an update. Anyone knows why I can't update the app? Thanks in advance

:)

XBF Steven R

Hey there CoinFlyer98353

Thanks for reaching out to the Forums for advice on how to hopefully get around this situation and play these games off of Game Pass. I suggest following the steps outlined in our support article entitled Troubleshoot
game installations on Windows 10.

When you get the chance, give those steps a shot and let us know if they helped.

Thanks!

darkist1

I'd recommend uninstalling the app, then re-installing it again, hopefully clearing the cache of the app may help.

Gimpy_P

If you've made sure windows is fully updated and it still doesn't work you can try uninstalling and re-installing the App.

kRevali

Have you updated Windows 10 as well before updating the app? there's a new update rolling around since some days ago.

CoinFlyer98353

Yeah, it was as simple as that. Thank you!

Problem trying to update Game Pass on PC (Beta)