Problem syncing arctix9x headset to my xbox one

The pairing button on your Xbox console isn't working?

You may want to try a full power down to see if you can get that pairing button to activate. That is the means to pair this type of headset so not many work arounds for that.

The Arctis 9X pairs with your Xbox One just like a controller -- hit the wireless pairing button on the console and headset at the same time, and wait for them to connect. In my testing, that took around five seconds. SteelSeries says it worked with
Microsoft while developing the Arctis 9X to make sure it took full advantage of their proprietary wireless connectivity. (The Xbox One doesn't support Bluetooth headphones, which is one reason why it hasn't seen many wireless headsets.)

Thanks much! I did as you suggested and the headphones work great!!!!!

HI MichaelThomson4,

Could you review:

https://support.xbox.com/en-ZA/xbox-one/accessories/connect-compatible-headset

and see if anything helps?

Hey there!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

You're still not really making much sense here. The WarHead's mic's sync would be with the headset once plugged in (or prsuming the base stationas part pof the headset), which then syncs with the base station. If the XBox One
has an optical audio jack, then there shpouldn't be a problem. As for other XBox 360 headsets, yeah, there's the 1s that plug into the 2.5mm jack on the Xbox 360 controller, then there's the wireless sync 1s which sync directly to the console. The fact that
the mics aren't wired isn't going to hinder ther use.