Problem Rewards

EL VENGADOR Z · Mar 3, 2017

Hello

I have a problem with my XBOX account on the rewards page I have my correct information but do not let me make my deposit THANK YOU

:)

schxick · Mar 3, 2017

Destiny reward problem last night ...

The patch yesterday seems to have caused disconnection issues. I managed to get through the raid without any of the 6 of us disconnecting but I've heard not-so-good things and Reddit is pretty angry.

It seems like your buddy Avi didn't get loot for the Nightfall based on your description. That makes sense. He "quit" the game before the mission end countdown, so as far as Destiny is concerned he didn't finish it. This is the case in any mission or strike, the rewards are given out as soon as the mission end timer starts counting down. Unfortunately he was unable to get back into the game before the loot was rewarded, so he'll have to do it again.

The heroic makes less sense. You definitely finished it without leaving early? What does your map say? You should be able to see if you can earn rewards on it or not. If you're eligible for 9 coins, then you didn't get credit for it for some reason. If you're not eligible for 9 coins, then the game knows you finished it. Are you sure you didn't get the 9 coins? Maybe there was only space in the mission debriefing for the engrams and you actually did get the coins, check your inventory. It could always be a weird bug, but I haven't heard of the game failing to give players any guaranteed loot.

JordanG92 · Mar 3, 2017

Destiny reward problem last night ...

Heyyy,

So in short, the update had everyone's connection messed up last night ... i did the nightfall with 2 friends & we kept lagging out in random order throughout the whole mission but we always had one still in the mission to invite each other back so we did it on our first run but it took even longer than usual...then one of the funniest moments happened followed by one of the most frustrating moments ... my friend Avi got the final shot on the boss & lagged out instantly which led to me and the other guy going into a laughing fit cause he had no time to join back for the rewards ... the frustrating part was that i got a legendary scout rifle & the other guy got a legendary sniper ... that was all .... is this because maybe the game thought we joined at the end because we kept leaving and rejoining & could be part of the patch ? Or maybe we just got really unlucky ?

We did the weekly heroic after & they both got all the rewards ... the 9 coins & engrams etc but i only got 2 decoherants and NO coins !

Does anyone know why ?

Thanks

Daft Badger

I have answered you.As it's a rewards problem you need to post in the rewards forum via the link i posted.Thats the only place you can get help with rewards problems.

SharperIsland65

microsoft rewards says they have nothing to do with this , all the live rewards problems need to be solved by live rewards team

Smwutches

For Rewards problems you'd actually contact Microsoft Rewards support, not regular Xbox support. There's a contact link at the very bottom of the Rewards site.

Rylee .D

I have solved the problem, I had the membership but the game I was trying to get rewards for recently started getting rewards from EA rewards so I was simply unaware until I got my reward. The problem is solved but thank you for your help, have a good day.

XBLRewards8

Hello steelers x06top,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. If you would like to request a scheduled deposit, you may do so once you
are at 1000 or more pending Credits. There will be a button on your MyRewards page. You were not scheduled for a deposit automatically until you hit 5000 pending Credits. Also, from the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Problem Rewards

Problem Rewards

Rewards says Im not old enough and the forum said to post here

i am still waiting my 30 dollars from live rewards

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linking Ultimate with EA rewards.

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