Problem Purchasing XOne games via Xbox.com and shop

Discus and support Problem Purchasing XOne games via Xbox.com and shop in XBoX Games and Apps to solve the problem; I can buy Xbox 360 games but no XOne games pleas fix so i can pre-order AC Unity for the Xbox One 0738fd70-5d41-4f82-9800-b45efeafac50 Discussion in 'XBoX Games and Apps' started by BiTplays, Nov 9, 2014.

  1. BiTplays
    BiTplays Guest

    Problem Purchasing XOne games via Xbox.com and shop


    I can buy Xbox 360 games but no XOne games pleas fix so i can pre-order AC Unity for the Xbox One

    :)
     
    BiTplays, Nov 9, 2014
    #1
  2. PhloydBarnum
    PhloydBarnum Guest
    Getting Xbox 360 gold games on Xbox one

    I, too, have had issues purchasing games with gold on xbox.com. However, I have had no problem acquiring the games on my X360 and XONE. I have already downloaded Dirt3 (and minimally played it) on my X360. I will test tonight to see if I can access it
    on my XONE. I think the answer to your question is:

    1. Download the "Free Games for Gold" on your X360.

    2. Then, download the game on your XONE.
     
    PhloydBarnum, Nov 9, 2014
    #2
  3. RemoTheTurk
    RemoTheTurk Guest
    Purchasing and Downloading via Xbox.com....

    Is there anyway to queue your DLC up to download onto your XB1 when purchasing DLC via Web Browser (xbox.com), instead of having to manually download an already redeemed (but not installed) content?

    [e.g. Going to the Xbox 360 Marketplace via Xbox.com and have it queue to download].
     
    RemoTheTurk, Nov 9, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Problem Purchasing XOne games via Xbox.com and shop

    What problems are you running into when you try to purchase from the website? Have you tried pre-ordering from the console?
     
    onyxishere, Nov 9, 2014
    #4
  5. BiTplays
    BiTplays Guest
    yes i did, the Problem is in Oktober everything was working like it should, but since yesterday when i tryed pre ordering Unity it says use a different payment metode
     
    BiTplays, Nov 9, 2014
    #5
  6. ItsThatGuy87
    ItsThatGuy87 Guest
    Thats the exact problem I have when trying to pre order Assassins Creed and also when trying to purchase Call of Duty. I have tried both using my Credit Card and Paypal.

    Any solutions to the problem yet?
     
    ItsThatGuy87, Nov 9, 2014
    #6
  7. onyxishere
    onyxishere Guest
    Ok, this does seem to be a billing issue. I would recommend contacting Paypal to see if there's a block on it for some reason (I recently had an email from them asking me to update my account and that it would be locked out until I did so - this happened
    around the end of October/early November).

    If there's no issue there then you should contact phone support for your region to find out what's going on.
     
    onyxishere, Nov 9, 2014
    #7
  8. FinaIman
    FinaIman Guest

    Problem Purchasing XOne games via Xbox.com and shop

    mod this didnt help i cant download halo cause its unavailable it was available for pre order 5 minutes ago but didnt accept my credit card which i used yesterday to buy destiny... is the store broken
     
    FinaIman, Nov 10, 2014
    #8
  9. onyxishere
    onyxishere Guest
    FinaIman - for future reference it would be better for you to create a new thread as yours seems to be slightly different than the OP's.

    You should contact your bank/credit card company to see if there's an issue with the card. Perhaps they put a hold on using it for a second large purchase from the same company.
     
    onyxishere, Nov 10, 2014
    #9
  10. PayThaPiper
    PayThaPiper Guest
    hey onyx, i think its a microsoft issue. i'm getting the same error code when trying to pre load AC. Tried adding a diff card and everything. I was able to preload COD just fine last week
     
    PayThaPiper, Nov 10, 2014
    #10
  11. IASlickB
    IASlickB Guest
    Same here n I pre-installed on my console through the store bought the gold edition n now can't play it wow
     
    IASlickB, Nov 10, 2014
    #11
  12. blaje
    blaje Guest
    same problem here in germany. I tried both of my 2 credit cards and paypal. nothing works! So come get this problem solved. I want to play halo and ac and gta5 on nov 18th ;-) go go go Problem Purchasing XOne games via Xbox.com and shop :)
     
    blaje, Nov 11, 2014
    #12
  13. Anthony gt
    Anthony gt Guest

    Problem Purchasing XOne games via Xbox.com and shop

    same problem trying to buy online and on store
     
    Anthony gt, Nov 11, 2014
    #13
  14. bot chiken
    bot chiken Guest
    Any1 from US with this problem?

    Maybe u cant buy from stores in different regions anymore
     
    bot chiken, Nov 11, 2014
    #14
  15. xbl is having tech difficulties including the marketplace. there is a service bulletin about this on xbox.com
     
    Rastan-EE30E243-F4DE-42D1-9EBA-DFD150687F17, Nov 11, 2014
    #15
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Problem Purchasing XOne games via Xbox.com and shop

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