problem purchasing in game content

Discus and support problem purchasing in game content in XBoX Games and Apps to solve the problem; i'm trying to buy VC in NBA2K13. i have enough credit on my account so that's not a problem. the problem is i'm getting an error message every time.... Discussion in 'XBoX Games and Apps' started by calvinthebold9, Feb 14, 2014.

  1. calvinthebold9
    calvinthebold9 Guest

    problem purchasing in game content


    i'm trying to buy VC in NBA2K13. i have enough credit on my account so that's not a problem. the problem is i'm getting an error message every time.

    "Sorry, there's a problem buying or downloading this info. Try this: clear cache in settings, storage, and cancel any current downloads. the try again. find more info by looking up status code 80153003"

    i did a google search and found others with the problem. i followed the instructions given. i cleared system cache AND marketplace cache. restarted system both times. i STILL can't buy any VC.

    can anyone help? am i just destined to never be able to give my money away? =/

    :)
     
    calvinthebold9, Feb 14, 2014
    #1
  2. ngocphi
    ngocphi Guest
    Why can't I download the new Annihilation Map Pack for Call of Duty: Black Ops?

    concerning the other problem with content offline if this is not the purchasing console

    www.xbox.com/drm
     
    ngocphi, Feb 14, 2014
    #2
  3. MarbleBag590
    MarbleBag590 Guest
    Purchasing Games and content

    When I want to purchase a game through the Xbox Game Store, I noticed that there are some add ons that require Microsoft points. How do I find a full game that requires no add ons?

    For example: I have NFS: Carbon on the wii, and it's the complete game. But I noticed that on Xbox, the Tuner Car Bundle requires 800 points?
     
    MarbleBag590, Feb 14, 2014
    #3
  4. Angelicris
    Angelicris Guest

    problem purchasing in game content

    Hi!

    Have you tried these steps:

    Delete profile ONLY. This will help isolate if the issue is caused by a corrupted profile or something that is stored on your console's hard drive.

    Delete any traces of the game content from the hard drive.

    Clear marketplace cache and system cache 3x in a row.

    Turn off the console for 30 seconds and then back on.

    Redownload your profile. Then purchase the game again.

    These steps has work for me before. I hope this helps.
     
    Angelicris, Feb 16, 2014
    #4
  5. Angelicris Win User

    problem purchasing in game content

    Hi!

    Have you tried these steps:

    Delete profile ONLY. This will help isolate if the issue is caused by a corrupted profile or something that is stored on your console's hard drive.

    Delete any traces of the game content from the hard drive.

    Clear marketplace cache and system cache 3x in a row.

    Turn off the console for 30 seconds and then back on.

    Redownload your profile. Then purchase the game again.

    These steps has work for me before. I hope this helps.
  6. XBF Crystal P Win User

    contents purchase problem....

    Hi there Artemis,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with an error message. To help clarify the issue,

    • What actions are you trying to do before the error message?
    • Have you tried a different device?
    • Have you tried clearing your browser cache and restarting the browser?

    Let us know so we may further assist.
  7. Lov10sBeauty Win User

    contents purchase problem....

    what is exactly the content purchase?

    maybe the game or something that you want buy is not available for your region
  8. MrFunnyGuy34 Win User

    Saints Row 4 & Gat Out Of Hell (XBOX ONE (I couldn't find an option to post about SR4 on the XBOX ONE forum)) (on disc, not download) save issues

    The problem with XBL is 'purchase and content usage' and 'social and gaming'
  9. XBF Ruben D Win User

    problems accessing purchased content

    Hello Chris,

    Thank you for posting on Xbox Forums! Just to clarify, have you tested your network to make sure that your network is good? If not, I would recommend trying this support article for

    Network Connection Troubleshooter    . Additionally, it looks as though there is a

    Service Alert     right now for the Xbox 360 and viewing the Movies and TV apps. If you would like to know when the issue will be resolved, there is a "Notify Me" button when you click the link for the service alert.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
Thema:

problem purchasing in game content

Loading...

  1. problem purchasing in game content - Similar Threads - problem purchasing game

  2. problems with loading my purchased Java in my acc.

    in XBoX Games and Apps
    problems with loading my purchased Java in my acc.: I recently cleaned my entire laptop and i'm reinstalling stuff that are purchased on my emails. Then, minecraft comes. I have NO IDEA how to fix it after all my attempts and only ai's respond by...

  3. Having problems with purchasing a game with my card

    in XBoX Games and Apps
    Having problems with purchasing a game with my card: I’m trying to pay for a game and add my card . It’s not letting me 62d189ba-2940-498c-9e06-fa2b81e1e521

  4. Purchased new "More Tools" world...just says "there was a problem loading this world"

    in XBoX Games and Apps
    Purchased new "More Tools" world...just says "there was a problem loading this world": I purchased More Tools for my son and it does not allow me to create the world. My son has been crying about it as it won't work even though it's listed as a world owned by me. Payment was taken...

  5. I had a problem purchasing

    in XBoX Games and Apps
    I had a problem purchasing: Hello Xbox community, I had a problem purchasing the Battle Pass bundle for Call of Duty and it appeared to me that I must contact support for the first time. Has anyone of you encountered the...

  6. Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game...

    in XBoX Games and Apps
    Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game...: Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game content? My xbox live server is active and working bfb4c5da-ad80-4c72-a8cc-a799343174b4

  7. When will the ‘Purchase and content usage’ problem be resolved?

    in XBoX on Consoles
    When will the ‘Purchase and content usage’ problem be resolved?: When playing my games that I have downloaded it always makes me lag and so I went into the network settings and it came up saying that I’m experiencing the purchase and content usage.After that I...

  8. "Sorry we were unable to complete your purchase" Only like 3 years still a recurring problem

    in XBoX Games and Apps
    "Sorry we were unable to complete your purchase" Only like 3 years still a recurring problem: Im a developer, 15 years in. If I cant figure out **** is wrong thats not on me. I tried to buy a minecraft expansion. I get that insanely unhelpful message. I log out log in, etc. Oh then I...

  9. i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...

    in XBoX Games and Apps
    i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...: game is purchased and installed but when i try play it says i need to purchase it 98e90c89-8e42-402e-ad8c-dd2f7e4393d6

  10. Problems with downloading any game gamepass and purchased

    in XBoX Games and Apps
    Problems with downloading any game gamepass and purchased: i upgraded my pc including new ssd with fresh windows install and went into microsoft devices and removed my old pc and when i purchased forza 5 i was not able to download the game along with any...