problem Microsoft *Xbox Store msbill.info IE​

Discus and support problem Microsoft *Xbox Store msbill.info IE​ in XBoX Games and Apps to solve the problem; I have problem I want buy FIFA 18 He said that your balance is insufficient But was truncated 81.932 Euro Microsoft *Xbox Store msbill.info IE . from... Discussion in 'XBoX Games and Apps' started by BufflePersil98, Sep 24, 2017.

  1. BufflePersil98
    BufflePersil98 Guest

    problem Microsoft *Xbox Store msbill.info IE​


    I have problem I want buy FIFA 18 He said that your balance is insufficient But was truncated 81.932 Euro Microsoft *Xbox Store msbill.info IE . from my Bank account.

    :)
     
    BufflePersil98, Sep 24, 2017
    #1
  2. BufflePersil98
    BufflePersil98 Guest
    Microsoft *Xbox Store msbill.info IE

    I want buy FIFA 18 but money Payment was made but got problem Is give me Microsoft *Xbox Store msbill.info IE and fifa 18 not buy My money was withdrawn from the card
     
    BufflePersil98, Sep 24, 2017
    #2
  3. EeryYew99373009
    EeryYew99373009 Guest
    My son stole my credit card and bought stuff on his Xbox!!

    Hi,

    I just found out that my 12 year old son have stolen my Credit Card (Eurocard) and bought stuff on his X-box! The below not authorized transactions showed up on my credit card bill:



    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      349,00
    • Datum:
      10-31
    • Bokfört:
      11-01
    • Ort:
      MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      644,00
    • Datum:
      10-31
    • Bokfört:
      11-01
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      349,00
    • Datum:
      10-30
    • Bokfört:
      11-01
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      579,60
    • Datum:
      10-30
    • Bokfört:
      10-31
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:189,00
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      96,60
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      189,00
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort: MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      189,00
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort:
      MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      129,00
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort:
      MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      549,00
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort:
      MSBILL.INFO

    • Specifikation:
      MICROSOFT *XBOX STOR
    • Belopp:
      419,40
    • Datum:
      10-22
    • Bokfört:
      10-23
    • Ort: MSBILL.INFO



    His Xbox User id: KillSwitvh223

    His mail address:
    L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***



    I have now locked the credit card as I have realized that he knows the numbers by heart. Could you please return the money?

    Kind regards,

    Linnéa Norrby

    Skomakareängen 23

    423 55 Torslanda (Sweden)
     
    EeryYew99373009, Sep 24, 2017
    #3
  4. DeniqL Win User

    MICROSOFT*ULTIMATE 1 M MSBILL.INFO IE

    Hi,Katalin ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Are you sure you do not have any extra account?

    Because if the purchase is not appearing here:

    https://account.microsoft.com/services

    Then it means it is coming from a different account. Have you shared your card details with someone?
  5. Bocskay Katalin Win User

    MICROSOFT*ULTIMATE 1 M MSBILL.INFO IE

    Hi,

    my son registered to xbox, and added my card, months years ago he sold xbox, unsuscribed from his account but Microsoft still withdraw the monthly credit from my card..

    also someone wrote me from microsoft from az emil that can not be replied to.. what a help is it??
  6. Hurricanes NZ Win User

    microsoft*ultimate 1 m msbill.info nz

    Had a deduction of $19.95 in late August from Microsoft*Store Msbill.Info Nz

    I've just cancelled card and digital card.
  7. RechelleSanchez Win User

    I was charged for something I did not purchase

    On my statement it is listed as MICROSOFT*STORE DIGITAL GOODS: GAMES

    I did not know any more about the item purchased. Additionally, it is listed MSBILL.INFO on the same line
  8. Julian_ Win User

    MICROSOFT*STORE MSBILL.INFO bardzo pilnie

    Hi! There are two ways you can request a refund if eligible:

    1) If available in your country, go to
    https://xbox.com/refund     and follow the shown steps.
    2) If the above linked form isn't available for you, reach out to Xbox Support and describe your case to them:
    https://support.xbox.com/contact-us
Thema:

problem Microsoft *Xbox Store msbill.info IE​

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