Problem making store purchases.

Discus and support Problem making store purchases. in XBoX Games and Apps to solve the problem; Upon selecting an item such as more GOLD the order process just stops and brings me back to the garage. Any help on this would be appreciated... Discussion in 'XBoX Games and Apps' started by TheBodySurfer, Jan 10, 2017.

  1. TheBodySurfer
    TheBodySurfer Guest

    Problem making store purchases.


    Upon selecting an item such as more GOLD the order process just stops and brings me back to the garage. Any help on this would be appreciated

    :)
     
    TheBodySurfer, Jan 10, 2017
    #1
  2. onyxishere
    onyxishere Guest
    onyxishere, Jan 10, 2017
    #2
  3. Eaxis
    Eaxis Guest
    Store purchase problem

    It was released in the EU (where I am) and Japan, so it shouldn't be a region problem, but it's a while since it was released so something might've changed on the back-end.
     
    Eaxis, Jan 10, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Problem making store purchases.

    Hi there,

    Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with purchasing issues here on the public facing forums. You will need to speak directly with phone or chat support for
    further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. Problem making store purchases. :)
     
    Miss Ghidorah, Jan 12, 2017
    #4
  5. Miss Ghidorah Win User

    Problem making store purchases.

    Hi there,

    Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with purchasing issues here on the public facing forums. You will need to speak directly with phone or chat support for
    further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. :)
  6. DanMen334 Win User

    Why i cant buy backward compatible games?

    A few days ago the store service had problems, that could be the cause of not letting you make purchases, I would advise you to make your purchases from a PC, usually there are no problems there
  7. VotedElephant11 Win User

    Unable to make purchase in Store

    Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

    Thanks for any help you can give me. This is frustrating!!
  8. SharpMussel206 Win User

    Unable to make purchase in Store

    I have the same problem.

    SVC-Service-QueryOrder

    B1LwYIZMRkWI/RhE.46.4.2

    2016/04/24 - 14:07:55 UTC
  9. XBF Leo G Win User

    problems with making a purchase

    Hello Handsum Puppy,

    Thank you for posting on the Xbox forums. We understand that you are unable to complete a purchase with a mobile device as the payment instrument. The ambassadors, moderators and volunteer moderators do not have the ability to escalate cases on the
    Xbox forums. The escalations are created by the
    Xbox Support Team    . We are able to provide support on the Xbox forums so that we may help resolve the issue. Is there an error message or error code that appears when you attempt to purchase an item with that payment instrument? Have you been able to complete
    purchases with that payment instrument in the past? What is the item that you are attempting to purchase? Be sure to let us know the results!
Thema:

Problem making store purchases.

Loading...

  1. Problem making store purchases. - Similar Threads - Problem making store

  2. I can't make a post I can't interest in one it's only my one account that has that problem

    in XBoX Rewards & Social
    I can't make a post I can't interest in one it's only my one account that has that problem: I tried everything I try asking friends I tried looking up everything be60fb72-5dae-412f-ae05-1e1706f443af

  3. Problem with making xbox live account for xbox 360

    in XBoX Games and Apps
    Problem with making xbox live account for xbox 360: Hiyer guys, i just need a basic live account for getting the up to date game patches and suchlike. Cannot see where to do it. When making an account there’s just the options for what avatar thing...

  4. everytime i try to make a looking for group post it says encountered a problem. i cant send...

    in XBoX Rewards & Social
    everytime i try to make a looking for group post it says encountered a problem. i cant send...: i’ve checked privacy settings, restarted my xbox and router, switched from wired to wireless connection, changed network settings. EVERYTHING. nothing is working :(...

  5. i can not make a looking for group post on xbox and it Gives me " There is a problem...

    in XBoX Accessibility
    i can not make a looking for group post on xbox and it Gives me " There is a problem...: I do not know why this happing 14e903d6-0535-412d-bfb1-93da325feb62

  6. Problem to make clip video!

    in XBoX Accessibility
    Problem to make clip video!: [img] Hello everyone, someone knows why when I try to make a video capture on my xbox series x, I find this screen that says, ‘start a game first’... but the game it’s open. Has anyone had this...

  7. I have a problem when I want to make my monthly payment of an xbox membership with MS gift card

    in XBoX Sales and Promo
    I have a problem when I want to make my monthly payment of an xbox membership with MS gift card: I do not use a credit card, I always make the payment with MS gift cards, but this time it delayed me a few days and it did not allow me to make the payment and asks me to put a card as a...

  8. Problem with Spider Solitaire resetting after combining 2 stacks to make 1 complete

    in XBoX Games and Apps
    Problem with Spider Solitaire resetting after combining 2 stacks to make 1 complete: When the spider solitaire calls for the completion of several stack every time I combine two stacks to make a complete stack king thru ace the game resets and does not count the completed stack. I...

  9. make this my xbox problem

    in XBoX on Consoles
    make this my xbox problem: Hi, I wonder if I could get some help, I have multiple xboxes in my home, we have two 360's and two xbox ones, I am have issues with "make this xbox mine" I have often jumped making this my xbox...

  10. will not allow me to enter a party or make a party, how can I solve this problem?

    in XBoX on Consoles
    will not allow me to enter a party or make a party, how can I solve this problem?: all I need is an explaintion of why I can not inter a party or start one. help 9849ca1c-4fbd-4ba6-8370-f80686aeee1f