problem loading games

Hey there Pocket!

Sorry to hear that you're still having problems.

At least that first one got resolved.

Let's see if we can knock it two for two.

If it has problems connecting to the internet, I would try some of the steps here on our support page entitled "My Xbox One is getting randomly
disconnected from Xbox Live".

Whenever you get a chance, give those steps a shot and let us know if that helped resolve that new issue you're having.

Hope this info was helpful

Thanks for reading!

I've tried that multiple times, the problem seems to be something with minecraft and playing it for awhile. As I've not had this problem playing any other games for the specified amount of time, then trying to switch to another... the problem persists
whether I try to quit game from home screen or switch directly to another game.

Hey there Ecto,

Sorry to hear you're still having this issue.

Please go ahead and create a new thread with details of your situation along with the error codes/messages you see and troubleshooting steps you've taken.

In the meantime, you may want to check out these troubleshooters on
Screen Freeze and
Games on Demand Disc Unreadable.

Hi all,



There was a known issue yesterday causing a few console freeze issues but it has since been resolved. Are you still seeing this error though? Let us know. We are here to help!

same issue here, its definitely on their end