Problem installing the updates?

Check out this page full of game installation troubleshoot tips:

https://support.xbox.com/en-US/xbox-one/store/download-game-problem

The most common problem is updates. Make sure to decline any updates as it is installing. For some reason, allowing the updates to install while the game is installing causes issues. You can always queue the updates after the base game is installed.

Hope this helps!

I'm having the exact same problem since the May update installed last night. Has the update installed for you?

The update for FIFA12 is not installed in the cache. It's installed with the FIFA12 saved data. Just delete the update, and start FIFA12, it will re-update, and hopefully solve your problem.

Hey there NhexTurtle

Thanks for reaching out to the Forums for helpful advice on how to tackle this situation you're encountering. I can totally understand how having such issues while trying to update and install games could be frustrating.

I suggest reviewing and trying the steps outlined in our Troubleshoot game installations on Windows 10.

When you get the chance, give the information on the article a look through, try those steps and let us know if that positively affected the problem.

Much Thanks!

3. Game pass and Microsoft Store games don't install at all. The queue is updated but it only appears a blank square with no information. Another strange thing that happens is that this blank square appears as an app and not as a game.

With this issue here, I have this happen occassionally too where something will go in the queue and then just be a blank square and nothing happens. It might be different for GPU but for games, I'll go back in the queue and cancel the installation, then
go back and try to reinstall the game again and usually this will work and it will start intalling fine. Maybe see if you can cancel the queue and then try again? Good luck, and yes, definitely contact Support if this doesn't work.