problem in the app

Discus and support problem in the app in XBoX Games and Apps to solve the problem; When I open the xbox app on pc it opens and closes instantly I can not fix it I ask for help please d841d27b-ec46-475b-90f5-d4c61b8ea331 Discussion in 'XBoX Games and Apps' started by offTheMayonessa, Nov 25, 2016.

  1. offTheMayonessa
    offTheMayonessa Guest

    problem in the app


    When I open the xbox app on pc it opens and closes instantly I can not fix it I ask for help please

    :)
     
    offTheMayonessa, Nov 25, 2016
    #1
  2. Faith Angels
    Faith Angels Guest
    problem with the app

    Hello,

    The app constantly crashes, it doesn't save the daily challenges and it's annoying.

    In a day in order to finish the daily I have to reopen the app at least 67 times, not to mention that when on loading it freeze and then sudden crash.
     
    Faith Angels, Nov 25, 2016
    #2
  3. Mister Mascot
    Mister Mascot Guest
    problem with the app

    Hey there Faith Angels,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 25, 2016
    #3
  4. Wilfred Mac
    Wilfred Mac Guest

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
     
    Wilfred Mac, Nov 25, 2016
    #4
  5. Wilfred Mac
    Wilfred Mac Guest
    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
     
    Wilfred Mac, Nov 2, 2018
    #5
  6. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
  7. XBF Amber M Win User

    App Problems

    Hi
    Infinitics    ,

    Thanks for posting here on the forums. Regarding issues you are experiencing on the Xbox 360 with your apps, and receiving the error code 807B0193, we would like to let you know that our internal
    teams are currently working diligently to investigate and implement a resolution for this. We do not have a date or time when this will be resolved but are sure that this will be resolved soon.

    In the meantime, it may be worthwhile to keep any eye out for any updates concerning this issue via the following:

    https://www.reddit.com/r/xbox/

    https://twitter.com/xboxsupport

    Thanks again and we will update you as necessary when we have further information to provide.
  8. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
  9. KnowledgeSPower Win User

    App problems

  10. Mister Mascot Win User

    problem with the app

    Hey there Faith Angels,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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problem in the app

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