problem in adding credit card

Discus and support problem in adding credit card in XBoX Games and Apps to solve the problem; hi.. i am trying to add my credit card in my xbox one .. but it wont continue because it misses the postal code which we dont use in uae .. is there... Discussion in 'XBoX Games and Apps' started by FaultierDaisy63, May 7, 2015.

  1. FaultierDaisy63
    FaultierDaisy63 Guest

    problem in adding credit card


    hi.. i am trying to add my credit card in my xbox one .. but it wont continue because it misses the postal code which we dont use in uae .. is there any other way to do it?

    :)
     
    FaultierDaisy63, May 7, 2015
    #1
  2. Mister Gwyther
    Mister Gwyther Guest
    Problem adding credit card

    Are you trying to add the card on the console? Is that the full error message/code you get there? Also take a look at our payment method guide (forums.xbox.com/.../19164.aspx)
    for suggestions on adding a payment method.
     
    Mister Gwyther, May 7, 2015
    #2
  3. Death2Empire
    Death2Empire Guest
    Problem adding credit card

     
    Death2Empire, May 7, 2015
    #3
  4. NewBlacksmurf
    NewBlacksmurf Guest

    problem in adding credit card

    Is your Xbox set to the correct region?

    You can also add the card online vs on the console but it sounds like your trying to add a UAE card to a USA region

    Please clarify
     
    NewBlacksmurf, May 8, 2015
    #4
  5. Mister Gwyther Win User

    Problem adding credit card

    Are you trying to add the card on the console? Is that the full error message/code you get there? Also take a look at our payment method guide (forums.xbox.com/.../19164.aspx)
    for suggestions on adding a payment method.
  6. HassanB Win User

    Problem for adding credit card

    Please contact XBOX Support for your region. These are most likely temporary authorizations, if you haven't gotten the points or content you've purchased you most likely weren't charged for them. So contact XBOX Support to see what's going on.
  7. Mister Gwyther Win User

    Problem adding credit card

    OK... So are you going to try on the console? Did you read through the guide?
  8. NewBlacksmurf Win User

    problem in adding credit card

    Is your Xbox set to the correct region?

    You can also add the card online vs on the console but it sounds like your trying to add a UAE card to a USA region

    Please clarify
  9. Mister Gwyther Win User

    Problem for adding credit card

    Are you unable to add other payment methods as well? Also, take a look at our Payment Guide (forums.xbox.com/.../19164.aspx) to see if any of those suggestions
    help. As NiNjA suggested, you may need to contact phone support (support.xbox.com/contact-us) to see about a resolution. Thanks!
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problem in adding credit card

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