Problem from shut down xbox one

Alonso198570 · May 9, 2017

Please Help me

I have problems with my xbox one, I updated it, however it does not exit the quick startup mode, I am using the power saving mode, this happened after I did the update, can someone help me?

Thank you !!

:)

Sqitso · May 9, 2017

Xbox One Powers Off and Then Powers On again?

Hey Lausaly I did figure it out. Just plug in your play and charge kit BEFORE shut down.. and wait 30 seconds. Your Xbox One will shut down and stay down, but you do have to wait 30 seconds before shut down. I hope this is a software problem that can easily
be addressed and not an electrical problem in the kit.

Mister Mascot · May 9, 2017

xbox one shuts down

Hey there FAM LUNDT,

Sorry to hear about the console randomly turning off. We do have a guide with some steps that might help though. Please give it a shot

HERE and let us know how it goes!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Miss Bijoux · May 10, 2017

Hey Alonso!

Are you trying to put your console into
energy-saver mode? If so, I would recommend going into those settings, changing it to the opposite,

power cycling your console, then toggling the settings back.

Let me know if that helped.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Miss Bijoux

Hey Alonso!

Are you trying to put your console into
energy-saver mode? If so, I would recommend going into those settings, changing it to the opposite,

power cycling your console, then toggling the settings back.

Let me know if that helped.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Sqitso

Hey Lausaly I did figure it out. Just plug in your play and charge kit BEFORE shut down.. and wait 30 seconds. Your Xbox One will shut down and stay down, but you do have to wait 30 seconds before shut down. I hope this is a software problem that can easily
be addressed and not an electrical problem in the kit.

BluSwirl

Upvotes to everybody who has posted thus far

This has been a great thread! #NotEvenBeingSarcastic

Goth Vampirella

That was intense! After reading the first post I was like "OMGoth this poor person is gonna get yelled at by their whole family!" and then after reading the second post I was like... "Whoa that was close!".

Thedisgrace0

it fixed self when I unplugged for 2nd time it worked

Problem from shut down xbox one