Problem downloading Xbox 360 game on to Xbox One

Discus and support Problem downloading Xbox 360 game on to Xbox One in XBoX Games and Apps to solve the problem; Hello, I am having a problem where I cannot download Stuntman: Ignition. I have Xbox Live Gold and for some reason cannot download it. I get the... Discussion in 'XBoX Games and Apps' started by FiercePanda322, Oct 12, 2018.

  1. FiercePanda322
    FiercePanda322 Guest

    Problem downloading Xbox 360 game on to Xbox One


    Hello, I am having a problem where I cannot download Stuntman: Ignition. I have Xbox Live Gold and for some reason cannot download it. I get the message 'Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction
    from your Xbox' when I press on see price. Please help.

    :)
     
    FiercePanda322, Oct 12, 2018
    #1
  2. TurnByTurnPwn
    TurnByTurnPwn Guest
    Xbox live gold 360 games will not download

    Get message that I need a credit card on file to download xbox 360 live 'free' games. I do have a credit card on file is the problem. I do not get this message when downloading the 'xbox one' games to my xbox one. Just the xbox live gold 360 games. Suggestions?
     
    TurnByTurnPwn, Oct 12, 2018
    #2
  3. IIlIlIllIl
    IIlIlIllIl Guest
    Can't download xcom through Xbox live gold

    Try downloading XCOM on the Xbox 360 if you have one. After downloading the game on the Xbox 360 go back to the Xbox One and check your Ready to Install section by going to My games & apps then scrolling right and the game should be there waiting for you.
     
    IIlIlIllIl, Oct 12, 2018
    #3
  4. HyperVenom523
    HyperVenom523 Guest

    Problem downloading Xbox 360 game on to Xbox One

    Did you tried ising a PC to make the purchase??
     
    HyperVenom523, Oct 12, 2018
    #4
  5. FiercePanda322
    FiercePanda322 Guest
    Yes I did, I get the same message :/
     
    FiercePanda322, Oct 12, 2018
    #5
  6. ngocphi
    ngocphi Guest
    Well first and forenost

    Home gold doesnt apply to anything other then the account that has gold when it comes to xbox 360 web purchases

    So you cajt buy it on the website wirhout having actual gold

    The error is correct you MUST make the purchase on your xbox NOT your xhox one

    The reason why you are getting this error is because you are a child account and cannot make web purchases without parental pernission

    So in order to do it you must make thr purchase via your xbox 360 if you havr a friend or rent a console or have a xbox 360
     
    ngocphi, Oct 12, 2018
    #6
  7. FiercePanda322
    FiercePanda322 Guest
    Thank you, this has worked. I don't know why my account is a child account and how to remove it, but I did have my old Xbox 360 lying around, so thanks.
     
    FiercePanda322, Nov 2, 2018
    #7
  8. Capitain Gonzo Win User

    Free game with gold membership

    There are usually only problems with the XBOX 360 games. I then download them from my XBOX 360 console. XBOX One games are no problem
  9. Shiwan Khan Win User

    Max Payne 1 & 2 download failure on Xbox 360.

    My problem is actually downloading on an Xbox 360 but the link is for Xbox One. Will the same procedure work for Xbox 360?

    By the way, I was able to download a game with no problems less than a week ago on the 360. Do you think this problem I’m having is due to Max Payne 1&2 just recently being made available for download again?
  10. Mutley71 Win User

    Your account is unable to make this type of purchase on Xbox.com

    I am also having problems when downloading Xbox 360 games with Gold for Xbox One. I have a valid payment on file. I click download and a message appears saying this game will appear on your Xbox 360. It does not appear on my Xbox One in my games waiting
    to be installed. Can someone please help. I have also spoken to an agent on Xbox live chat and followed the instructions to the letter and still cannot download Xbox 360 games.
  11. paulom-6419517C-41AB Win User

    Unable to Download 360 Information

    I had this problem for several months and now I solved by going into my old Xbox 360, downloaded the profile there. After this, I was able to download profile when playing Xbox 360 games in my Xbox One.
  12. XBF Leo G Win User

    no puedo instalar un juego -[Translation - I can not install a game]

    Hello kelvinrugerio,

    Thank you for bringing this issue to our attention. Is this issue occurring on an Xbox 360, Xbox One or Windows 10 computer? Is there an error message that appears when attempting to install the game? If the game is for a console, Is the game on a disc or
    is it a digital download? If the console is an Xbox One, we recommend utilizing the article entitled

    Troubleshoot Game or App Installation Problems     in order to resolve the issue. If the console is an Xbox 360, the article entitled

    Xbox Live Content Won't Download     will provide solutions for this issue. Be sure to let us know the results!
Thema:

Problem downloading Xbox 360 game on to Xbox One

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