Problem downloading The Force Unleashed

Discus and support Problem downloading The Force Unleashed in XBoX Sales and Promo to solve the problem; Hello, I am trying to download Star Wars: The Force Unleashed, which is currently free for people with Xbox Live Gold but I am getting this error:... Discussion in 'XBoX Sales and Promo' started by yoanaidarov, Feb 16, 2017.

  1. yoanaidarov
    yoanaidarov Guest

    Problem downloading The Force Unleashed


    Hello, I am trying to download Star Wars: The Force Unleashed, which is currently free for people with Xbox Live Gold but I am getting this error: "Sorry Your purchase cannot be completed at this time. Please try again." I currently have an active Xbox Live
    subscription and I though this game is backwards compatible on Xbox One ?

    :)
     
    yoanaidarov, Feb 16, 2017
    #1
  2. PrimoJG19
    PrimoJG19 Guest
    Free games with gold

    I'm having trouble downloading Star Wars the force unleashed
     
    PrimoJG19, Feb 16, 2017
    #2
  3. Download issues

    Tried downloading star wars the force unleashed, been stuck on 0% for 30 minutes
     
    JaMeSmYsTeRjR, Feb 16, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Problem downloading The Force Unleashed

    Hey there!

    That particular error can occur if your Xbox Live account region doesn't match your current physical location. If you aren't sure, you can run your Xbox Live account through the
    migration tool. Be sure to select the region that matches your physical location. Once you do that, try obtaining the game again and it should work.

    Keep us posted! Problem downloading The Force Unleashed :)
     
    Miss Bijoux, Feb 20, 2017
    #4
  5. yoanaidarov
    yoanaidarov Guest
    Both my console and my account are set to UK.
     
    yoanaidarov, Feb 23, 2017
    #5
  6. Thanks, are you physically located in the UK as well? If the game has not been officially released in the country you're physically located in, or if the country is not on our supported regions list
    HERE. We can't guarantee 100% compatibility and that all services will work.

    Which region are you physically located in currently?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Feb 24, 2017
    #6
  7. ngocphi
    ngocphi Guest
    does your account region reflect your actual region if not that's probably why
     
    ngocphi, Feb 25, 2017
    #7
  8. ngocphi
    ngocphi Guest

    Problem downloading The Force Unleashed

    As Mr mascot mentioned it's not what your account is set to

    It's your physical region and account region has to.match
     
    ngocphi, Nov 3, 2018
    #8
  9. yoanaidarov Win User

    Problem downloading The Force Unleashed

    Hey there!

    That particular error can occur if your Xbox Live account region doesn't match your current physical location. If you aren't sure, you can run your Xbox Live account through the
    migration tool. Be sure to select the region that matches your physical location. Once you do that, try obtaining the game again and it should work.

    Keep us posted! :)
    Both my console and my account are set to UK.
  10. ngocphi Win User

    Problem downloading The Force Unleashed

    As Mr mascot mentioned it's not what your account is set to

    It's your physical region and account region has to.match
  11. ngocphi Win User

    Problem downloading The Force Unleashed

    does your account region reflect your actual region if not that's probably why
  12. Miss Bijoux Win User

    Problem downloading The Force Unleashed

    Hey there!

    That particular error can occur if your Xbox Live account region doesn't match your current physical location. If you aren't sure, you can run your Xbox Live account through the
    migration tool. Be sure to select the region that matches your physical location. Once you do that, try obtaining the game again and it should work.

    Keep us posted! :)
  13. Mister Mascot Win User

    Problem downloading The Force Unleashed

    Hey there!

    That particular error can occur if your Xbox Live account region doesn't match your current physical location. If you aren't sure, you can run your Xbox Live account through the
    migration tool. Be sure to select the region that matches your physical location. Once you do that, try obtaining the game again and it should work.

    Keep us posted! :)

    Both my console and my account are set to UK.
    Thanks, are you physically located in the UK as well? If the game has not been officially released in the country you're physically located in, or if the country is not on our supported regions list
    HERE. We can't guarantee 100% compatibility and that all services will work.

    Which region are you physically located in currently?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Problem downloading The Force Unleashed

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