Problem: download stopped and data deleted by update

Hello
Good afternoon

I apologize for that method and I tried several times and it remains the same as I did the restart of the internet router and followed the problem but only with minecraft and xbox insider.

Thanks for your attention.

Hey there GlowingInk!

Sorry to hear that you're dealing with this issue trying to get Minecraft to let you play.

I would say that if you have problems updating your console, then it might be best for you to try the steps outlined in

Troubleshoot game or app installation problems on Xbox One.

If that doesn't do the trick, then I would suggest trying what we call a soft reset.
It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games
&
apps.

Follow the steps here on How
to reset your console to factory defaults on Xbox Oneand let us know how that helps with the issue





Much Thanks for reading!

Hi there!

Thank you for coming to the forums today. I'd be happy to help and get things working again.

Let's try some basic troubleshooting first to make sure you can get Minecraft and the Xbox Insider Hub app re-downloaded. Once Minecraft installs again, your data will be re-synced from the Xbox Live cloud storage since your game data gets backed up to the
cloud as long as you are connected to Xbox Live with a stable internet connection.

Make sure everything from your download queue is canceled and nothing is paused or stopped. Once nothing is in the download queue, go ahead and do a

hard reset and power cycle on your Xbox. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then
re-connect and turn on the Xbox. Go to your games and apps section and find the game and app in the Ready to Install section for each respective tab.

Let us know once you have it installed or if you have any other questions!

Fixed the problem by deleting all profiles (not data), clearing system updates and cache then restarting allowing system to update and then downloaded profiles.

Ok guys I had the same issue and took the following steps:

1. Delete saved game data from xbox one. Did not fix problem.

2.delete saved game data from everywhere. Did not fix problem started new save game data. No fix.

3.deleted entire game and any updates. Reinstalled/downloaded. Kept save data. Problem fixed.

In short. Uninstaller and delete game including updates. Keep your saved game data. Redownload and reinstall. This worked for me.