Problem doubles invoicing

Discus and support Problem doubles invoicing in XBoX on Consoles to solve the problem; I have was invoice twice for the same service while I have that 1 abo gold 10/10/2018 95532117-7d93-4e5a-9954-a9aa9fe05663 Visa ******... Discussion in 'XBoX on Consoles' started by barton99, Oct 13, 2018.

  1. barton99
    barton99 Guest

    Problem doubles invoicing


    I have was invoice twice for the same service while I have that 1 abo gold

    10/10/2018 95532117-7d93-4e5a-9954-a9aa9fe05663

    Visa ****** 6,99 €

    07/10/2018 568016509727868910

    Visa ****** 6,99 €

    :)
     
    barton99, Oct 13, 2018
    #1
  2. pizzaioly
    pizzaioly Guest
    Double invoicing

    In April this year I changed from monthly to annual payment. I just realized you carried on charging me monthly on top of the annual payment. Could you stop the monthly payments and refund the money you took since April. Regards, Yeray
     
    pizzaioly, Oct 13, 2018
    #2
  3. maxen
    maxen Guest
    Double invoicing

    Hello,

    You would need to speak with phone/chat support about this, as we on the forums cannot access billing accounts and they can.

    You can contact them here:

    support.xbox.com/contact-us

    Select either the 'Chat with Xbox Support' or phone option.
     
    maxen, Oct 13, 2018
    #3
  4. ChrisCalvin71
    ChrisCalvin71 Guest

    Problem doubles invoicing

    ChrisCalvin71, Oct 13, 2018
    #4
  5. HyperVenom523
    HyperVenom523 Guest
    Money related service goes to support
     
    HyperVenom523, Nov 3, 2018
    #5
  6. ChrisCalvin71 Win User

    Problem doubles invoicing

    Barton,

    We are not able to help you here with billing. I would recommend either going to support at https://support.microsoft.com/en-us/contactus/ and chat with an online assistant or you can go to https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
    and look to see if there is a number for your country to call and talk to them about your billing issue.
  7. HyperVenom523 Win User

    Problem doubles invoicing

    Money related service goes to support
  8. maxen Win User

    Double invoicing

    Hello,

    You would need to speak with phone/chat support about this, as we on the forums cannot access billing accounts and they can.

    You can contact them here:

    support.xbox.com/contact-us

    Select either the 'Chat with Xbox Support' or phone option.
  9. XBLRewards8 Win User

    Problem with invoice

    Hello SurerStuart,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  10. FoX 54115 Win User

    probleme facture

    bonjour I have a problem with a xbox live invoice here is my card visa and registered and I have an invoice unpaid while I did not want the renewal of my subscription I would like to overcharged my visa card to cancel this invoice me
Thema:

Problem doubles invoicing

Loading...

  1. Problem doubles invoicing - Similar Threads - Problem doubles invoicing

  2. Anybody having problems with Discord on Beta Build?

    in XboX Insiders
    Anybody having problems with Discord on Beta Build?: Discord started to not pick up my microphone recently despite both in-game and Xbox party chat picking it up fine. (Checked that I’m not muted in the guide menu) Already tried relinking my...

  3. Xbox series in game audio problem

    in XboX Insiders
    Xbox series in game audio problem: Hey, I’ve been having problems with my Xbox series S with game dialogue audio, it seems every single game I’ve been installing now has a problem with the endgame dialogue. I thought it was weird...

  4. Problem with Xbox losing HDMI connection every time I return to the dashboard

    in XboX Insiders
    Problem with Xbox losing HDMI connection every time I return to the dashboard: Hey all, I am in the Delta ring and currently have 250807-1745 installed. I've had this weird thing where every time I'm in a game and go back to the dashboard, my HDMI connection cuts out. I...

  5. Fallout 3-New Vegas Duplicate DLC problem in store, what to do?

    in XboX Insiders
    Fallout 3-New Vegas Duplicate DLC problem in store, what to do?: Hi. I live in Turkiye and on our store for some reason Fallout New Vegas's Gun Runner's Arsenal and Caravan Pack DLCs are replaced with French version of the Honest Hearts and Dead Money. For...

  6. Hi, good evening, I have a problem with error E102 and you can't fix it because I'm part of...

    in XboX Insiders
    Hi, good evening, I have a problem with error E102 and you can't fix it because I'm part of...: My Xbox one s is giving error E102 I went to ask for it to be fixed and they can't do it because I'm part of the insiders they're claiming that to fix it I have to wait for update 11 and it's on...

  7. An xbox remote play problem, does anyone know how to fix it?

    in XboX Insiders
    An xbox remote play problem, does anyone know how to fix it?: Every time i go to remote play, the screen just black but the sound comes through, i looked in youtube and stuff but it didn't fix it, anyone know what's going on (Xbox app on PC) submitted by...

  8. Problem with signing in on xbox and I need some help

    in XboX Insiders
    Problem with signing in on xbox and I need some help: So I wanted to reset my xbox to get rid of a glitch and I rested to it to keep my apps and games when apparently I turned my xbox back on and I couldn't log back in, it wouldn't let me put my...

  9. Xbox needs to fix this problem with no way to add disc to digital version

    in XboX Insiders
    Xbox needs to fix this problem with no way to add disc to digital version: Why is there no way where I can buy a drive or adapter to add disc to the console I get you want ppl to buy the next version but now I want to get a PlayStation submitted by /u/Mental-Ad3047...

  10. Hello, I have been experiencing a huge problem for a few days on GamePass (PC)

    in XboX Insiders
    Hello, I have been experiencing a huge problem for a few days on GamePass (PC): Hello everyone, first of all, please forgive me for writing in French and simply using Google Translate, but I'm afraid my English isn't good enough to make myself understood. For the past few...