problem changing password/ receiving code on phone

Thank you for trusting Microsoft Community, this is Aman.

I'm sorry to hear about the issues you're facing with signing in to your account. Here are some steps you can take to resolve this issue:

1. Wait and Try Again Later:
   
   • The "Too many requests" error is a security measure to prevent unauthorized access. Wait for 24 hours before trying to sign in again [1].
     
2. Use a Different Device or Network:
   
   • Try signing in from a different device or network. This can sometimes bypass the security block [1].
     
3. Use the Account Recovery Form:
   
   • If you can't receive the verification code on your phone, use the Account Recovery Form to regain access to your account [2].
     
4. Check for Alternative Verification Methods:
   
   • If you have set up alternative verification methods (such as an alternate email address), use those to verify your identity [3].
     
5. Update Security Information:
   
   • Once you regain access, update your security information to ensure you have multiple ways to verify your identity in the future [3].
     

Please let me know if these steps help resolve the issue. If you need any more assistance, feel free to ask!

References

[1] how to fix "Too Many Requests" when I want to log in to my account

[2] Account Sign-in Blocked Due to Too Many Attempts

[3] I can't sign in to my Microsoft account - Microsoft Support

Thanks, i contacted phone support and recover my account, but i'm receiving emails , someone is still trying to connect to my account, he answer forgotten password and i receive few emails with verification code , he still try , i changed my microsoft
account password and my email adress password, i had my phone number to my microsoft account but i cannot connect to my account with, don't know if my phone number was correctly added to my microsoft account. i blocked my bank card from my bank, microsoft
support on phone just did nothing, he deleted my bank card from my microsoft account, i asked help and more security but he said that i changed the password so problem solved. i just received an email again with microsoft verification code for reset password,
he is trying at this moment again to hack me. i don't understand how he could have my password, hope he is not able to have my new, maybe a spy on my computer ? will see thanks for your message, i'm french

You can try to add 2 factor authentication to the account by receiving a code to your phone or by the Microsoft authenticator app. This way, when the hacker will try to change your password or any security info, he will need to get the code from your phone (which he will not have access).

Do you know how to do it? I can teach you if you want.

Hi,Tay! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here

Sign in to the Security page with your Microsoft account, and then select Change my password.

You may be asked to verify your identity by entering your password or a security code we’ll send to your alternate email or phone number.

Enter your current password.

Create a new password, re-enter to confirm, and then select Save.

Once you've made the change, you'll receive a notification at your existing account email address or phone number. This is a precaution in case someone else made the change. If that happens, you can cancel the change by following the instructions in the notification.

Hey ICEY, if you're receiving an error code that says you're using an incorrect password, please call phone support for assistance with that issue.