problem buying microsoft store

le balrog · Jun 4, 2018

Hello, yesterday I bought The Elder Scrolls Online: Morrowind Upgrade at 19.99 euros and today I bought The Elder Scrolls® Online: Mise niveau Summerset - Prepurchase at 29.99 but The Elder Scrolls Online: Morrowind Upgrade is included in the one of today.
I do not find that normal. Thank you for making the refund The Elder Scrolls Online: Morrowind Upgrad at 19.99.

:)

Stray2615 · Jun 4, 2018

Why buying from Microsoft store sucks

My problem with the Microsoft store is the rebate isn't offered in Australia, so fuck them I have no incentive to buy from them.

PainRat85536183 · Jun 4, 2018

Microsoft Store problem

Hello!

I bought Halo Wars 2 and I receveid password to use on Microsoft Store.

I got the game but the store says "You can't install install game on this computer", I d'ont know why. My computer have the good characteristic to play (and I have Windows 10).

I tried with others computers but I have the same message by Microsoft Store.

Characteristics:

Intel Core i7 2.60GHz

RAM: 8Go (7.90Go usable)

Geforce GTX 960 M NVidia

Republic Of Gamers

Thanks for your help! ^^

Smwutches · Jun 4, 2018

You would need to go to Sign in to your Microsoft account to see if you can start a refund there. If not, you'll need to contact support and speak to billing. Contact Us | Xbox Support

Smwutches

You would need to go to http://commerce.microsoft.com to see if you can start a refund there. If not, you'll need to contact support and speak to billing. http://support.xbox.com/contact-us

Miku Sakuya

Purchases can be controlled by age like if that's rated m for instance and your accounts 15 then you cant buy it I'm pretty sure

XBF Steven R

Hey there NincraftX

Thanks for reaching out to the Community for advice on how to get past the error you are experiencing.

I understand how this could be confusing.

You say that you have already disabled parental controls, but I recommend making sure that the you've gone to Settings> Family> (your account)> Privacy & online safety> Xbox Live Privacy> View Details and customize>
and that you set those appropriately.

If that does not help, then I would definitely contact
customer support so that they maybe provide a little more clarity on what could be happening.

When you get the chance, give that a shot and let us know how that helped.

Thanks !

NincraftX

Some things are controlled by your actual age and that age is determined when you account was set up initially.

So what age is required to make a purchase?

{Parity}

Some things are controlled by your actual age and that age is determined when you account was set up initially.

problem buying microsoft store